Consumer financial services policy

The Commission is working to ensure a safer and more integrated market for retail financial services in the EU.

Access to bank accounts

EU rules allow consumers to open and change bank accounts anywhere in the EU.

Distance marketing of financial services

Rules on distance marketing of financial services to protect consumers who sign contracts with a credit supplier in another EU country.

Key information documents for packaged retail and insurance-based investment products (PRIIPs)

EU rules governing the information provided to investors in financial products.

Investor compensation schemes

EU rules to compensate investors when investment firms fail to return their assets.

Increasing consumer involvement in financial service policy-making

Information on the Financial Services User Group (FSUG) and other initiatives to better involve users of financial services in policy making.