EU policies to protect consumers and create a single market in retail financial services.
The Commission is working to ensure a safer and more integrated market for retail financial services in the EU.
EU rules allow consumers to open and change bank accounts anywhere in the EU.
European rules on Distance Marketing of Financial Services protect consumers when they sign a contract with a credit supplier in another EU country.
EU rules governing the information provided to investors in financial products.
EU rules to compensate investors when investment firms fail to return their assets.
Information on the Financial Services User Group (FSUG) and other initiatives to better involve users of financial services in policy making.
FIN-NET helps consumers to resolve cross-border financial disputes out of court.