Know your rights
Union policies shall ensure a high level of consumer protection.
This right is enshrined in article 38 of the Charter of Fundamental Rights.
What to do if your rights have been breached
The authorities of EU countries are bound to comply with the Charter of Fundamental Rights only when implementing EU law. Fundamental rights are protected by your country's constitution.
Chapter 4 of the EU Charter of Fundamental Rights is on solidarity. This chapter also contains the following rights
- workers' right to information and consultation within the undertaking
- right of collective bargaining and action
- right of access to placement services
- protection in the event of unjustified dismissal
- fair and just working conditions
- prohibition of child labour and protection of young people at work
- family and professional life
- social security and social assistance
- health care
- access to services of general economic interest
- environmental protection
- consumer protection