Know your rights

EU citizens have the right to refer to the European Ombudsman in cases of maladministration in the activities of the institutions, bodies, offices or agencies of the Union, with the exception of the Court of Justice of the European Union acting in its judicial role.

This right is enshrined in article 43 of the Charter of Fundamental Rights.

What to do if your rights have been breached

The authorities of EU countries are bound to comply with the Charter of fundamental rights only when implementing EU law. Fundamental rights are protected by your country's constitution.

How to report a breach of your rights

How to report a breach of your rights

Addressing your complaint to the relevant national authority, government, national courts or a specialised human rights body.

What the Commission is doing to protect your rights


Articles 20, 24 and 228 of the Treaty on the Functioning of the European Union (TFEU).

Decision 2005/46/EC of the European Parliament of 11 January 2005 appointing the European Ombudsman.

Chapter 5 of the EU Charter of Fundamental Rights is on citizens' rights. This chapter also contains the following rights


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