Points of Single Contact (PSCs) are e-government portals that allow service providers to get the information they need and complete administrative procedures online. They are managed by the ‘EUGO network’ of national coordinators.
Then the Points of Single Contact are for you.
PSCs provide national information to help you deal with a wide range of practical issues:
PSCs also provide information on procedures and make them available online:
Although EU countries are not legally obliged to make tax and social security procedures available through the PSCs, a large number of EU countries already do this and the others are encouraged to do so as well.
The EU Services Directive establishes PSCs for entrepreneurs active in the service sector.
Since December 2009 it is a legal requirement to have a PSC in every EU country. All national PSCs are part of the European ‘EUGO network’. Iceland, Liechtenstein and Norway participate on a voluntary basis.
The aim of the PSCs is to help the European service sector reap the benefits of the Single Market by making national information on rules and formalities, and national procedures available online.
Since 2014, the PSC charter encourages EU countries to make their PSCs more business-friendly by introducing guidelines on:
In addition, the Communication on the implementation of the Services Directive calls for EU countries to develop PSCs that:
The PSCs are included in the proposal to set up a ‘Single Digital Gateway’. The proposal introduces additional requirements on quality, availability and user-friendliness of information, and cross-border access to procedures.
The performance of the PSCs is measured annually in the Single Market Scoreboard.
