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Internal Market, Industry, Entrepreneurship and SMEs

A ‘product contact point’ has been set up in every EU country, as required by Regulation 2019/515 on the mutual recognition of goods. The contact points provide free of charge information within 15 days in response to queries related to Regulation 2009/515 on the mutual recognition of goods.

The role of the product contact points (PCPs) is to provide information on

  • Regulation 2019/515 on the mutual recognition of goods
  • The implementation of EU harmonisation legislation on products

Information on the mutual recognition of goods

The product contact points (PCPs) have to provide the following information online, related to the territory in which they operate

  • information on the principle of mutual recognition and the application of Regulation 2019/515
  • direct contact details for the competent authorities
  • the remedies and procedures available in the event of a dispute between the competent authority and a business, including the problem solving procedure provided by the SOLVIT service

PCPs are also obliged to provide at the request of a business or a competent authority of another EU member country

  • any useful information, such as electronic copies of, or online access to, the national technical rules and national administrative procedures applicable to specific goods, or goods of a specific type, in the territory in which the PCP is established
  • information on whether those goods, or goods of that type, are subject to prior authorisation under national law in the territory in which the PCP is established

Information on the implementation of EU product legislation

In accordance with Article 8(2) of Regulation 2019/1020 on market surveillance and compliance of products, the product contact points provide economic operators, at their request and free of charge, with information concerning the national transposition and implementation of Union harmonisation legislation applicable to products. Union harmonisation legislation covers a wide range of non-food products and includes, in particular, the legal acts listed in Annex I to Regulation 2019/1020.

The PCPs are encouraged to provide their services in several languages and to provide personalised advice to users.

Contact information

The contact information of Product Contact Points is provided based on the request of the data subject and is made public to facilitate citizens and companies wishing to contact them.
 CountryNamePhone (p), fax (f)EmailWWW
Austria-(p) +43 1 71100-805555service@bmdw.gv.atwebsite (and EN version)
Office nameBundesministerium für Digitalisierung und Wirtschaftsstandort
Product categoryAll
Role-
AddressStubenring 1, 1010 Wien, AT
Working hours-
Last update23 September 2019
Belgium (p) + 32 (0)2/277 53 36belspoc@economie.fgov.bewebsite
Office nameFPS Economy, SME, self-employed and Energy General Direction Quality and Security Division Quality and Innovation
Product categoryAll
Role-
AddressKoning Albert II-laan 16 - 2nd floor (NG III), Bruxelles, 1000, BE
Working hours-
Last update22 July 2019
BulgariaNIKIFOROVA VELICHKOVA Jana (Ms)(p) +359 2 940 7336; +359 2 940 7580; + 359 2 940 7565
(f) +359 2 987 8952
infopointBG@mee.government.bg-
Office nameMinistry of Economy, Energy and Tourism, Technical Harmonisation and Consumer Policy Directorate. Technical Harmonisation - Foods and Horizontal Policy Unit
Product categoryAll
Role-
Address-
Working hours-
Last update10 October 2011
Croatia-(p) +385 1 610 6825
(p) +385 1 610 6356
pcp@mingor.hrwebsite
Office nameProduct Contact Point Croatia - Ministry of Economy
Product category-
Role-
AddressUlica grada Vukovara 78, 10000 Zagreb, HR
Working hours-
Last update5 August 2021
CyprusKYPRIANOU Nicos (Mr)(p) + 357 22 409 309
(f) + 357 22 754 103
nkyprianou@mcit.gov.cywebsite
Office nameCyprus Organization for the Promotion of Quality
Product categoryAll
Role-
Address13-15, A. Araouzou Str., Nicosia, CY
Working hours-
Last update10 February 2020
CyprusCHRISTOFI Christina (Mrs)(p) + 357 22 409 353chchristofi@papd.mof.gov.cywebsite
Office nameCyprus Organization for the Promotion of Quality
Product categoryAll
Role-
Address13-15, A. Araouzou Str., Nicosia, CY
Working hours-
Last update10 February 2020
Czech RepublicPĚČKOVÁ Markéta (Mrs)
VONDŘICH Marek (Mr)
(p) +420 224 221 701
(f) +420 224 853 079
procop@mpo.czwebsite
Office nameProCoP, Department for European Affairs and the Internal Market, Ministry of Industry and Trade
Product categoryAll
Role-
AddressNa Frantisku 32, Praha - Prague, 11015 Praha 1, CZ
Working hours-
Last update19 January 2018
Denmark-(p) +45 35 46 62 00
(f) +45 35 46 60 01
pcp@erst.dkwebsite
Office nameDanish Business Authority
Product categoryAll
Role-
AddressDahlerups Pakhus. Langelinie Allé 17, DK-2100 Copenhagen, DK
Working hours-
Last update06 November 2012
Estonia-(p) +372 625 6405
(f) +372 6313660
pcp@ttja.eewebsite
Office nameProduct Safety and Consumer Protection Division, Internal Market Department
Office name (en)Ministry of Economic Affairs and Communications
Product categoryAll
Role-
AddressHarju 11, 15072 Tallinn, EE
Working hours-
Last update3 May 2021
FinlandKUMPULAINEN Minna (Ms)(p) +358 29 5052 224pcp.finland@tukes.fi website
Office nameFinnish Safety and Chemicals Agency (Tukes) / Fipoint
Product categoryAll
Role-
AddressP.O. Box 66, FI-00521 Helsinki, Finland
Working hours-
Last update28 September 2021
FranceMEBTOUCHE Karim (Mr)(p) +33 01 53 44 97 04
(f) +33 01 53 44 98 88
pcp.france@finances.gouv.frwebsite
Office nameMinistère de l’économie, de l’industrie et de l’emploi DGCIS/SQUALPI
Product categoryAll
Role-
Address12, rue Villiot. Cedex 12, 75572 Paris, FR
Working hours-
Last update13 September 2010
Germany-(p) +49 30 8104 3702
(f) +49 30 8104 1947
produktinfostelle@bam.dewebsite
Office nameBAM Bundesanstalt für Materialforschung und -prüfung
Office name (en)BAM Federal Institute for Materials Research and Testing
Product categoryAll, except food products, agricultural and fish products and products of daily use.
Role-
AddressUnter den Eichen 87, D-12205 Berlin, DE
Working hours-
CommentsThe Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update28 January 2010
Germany-(p) +49 228 6845 3527produktinfo@ble.dewebsite
Office nameBLE Bundesanstalt für Landwirtschaft und Ernährung
Office name (en)BLE Federal Agency for Agriculture and Food
Product categoryFood, agricultural and fish products and products of daily use
Role-
AddressDeichmanns Aue 29, D-53179 Bonn, DE
Working hours-
CommentsThe Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update28 January 2010
Germany-(p) +49 30 78730-0
(f) +49 30 78730-320
pcpc-germany@dibt.dewebsite
Office nameDeutsches Institut für Bautechnik
Product categoryConstruction products
Role-
AddressKolonnenstr. 30 B, 10829 Berlin, DE
Working hours-
Last update19 August 2019
Greece-(p) +30-210-3893680, +30-210-3893991
(f) +30-210-3893999
pcp.greece@ggb.grwebsite
Office nameDirectorate of Quality Policy General Secretariat for Industry Ministry for Development and Competitiveness
Product categoryAll
Role-
AddressKaniggos Square 20, 10181 Athens, EL
Working hours-
Last update6 March 2020
Hungary-(p) +361 458 5568info@termekpont.huwebsite
Office name-
Office name (en)Government Office of the Capital City Budapest
Product categoryAll
RoleProduct Contact Point and Product Contact Point for Construction
Address-
Working hours-
Last update18 June 2020
Iceland--postur@anr.iswebsite
Office nameAtvinnuvega- og nýsköpunarráðuneyti
Office name (en)Ministry of Industries and Innovation
Product category-
Role-
Address-
Working hours-
Last update28 May 2021
IrelandMCCABE Eoin (Mr)(p) +353 1 807 3800pcp@nsai.iewww.nsai.ie
Office nameNational Standards Authority of Ireland
Product categoryAll
RoleProduct Contact Point/Information officer
Address1 Swift Square, Northwood, Santry, Dublin 9, D09 AE4, Ireland
Working hoursMon - Fri, 09.00 to 17.00
Last update1 December 2021
Italy-(p) +39 06 4705 5310pcp.italia@mise.gov.itwebsite
Office nameMinistero dello Sviluppo Economico, Direzione Generale per il mercato, la concorrenza, la tutela del consumatore e la normativa tecnica. Divisione VI - Normativa tecnica - Sicurezza e conformità dei prodotti
Product categoryAll
Role-
AddressVia Sallustiana 53, 00187 Rome, IT
Working hours-
Comments-
Last update02 September 2021
Latvia-(p) +371 6703 94 30pcp@liaa.gov.lvwebsite (go to 'entrepreneurs' > 'product rules'
Office nameInvestment and Development Agency of Latvia
Product categoryAll
Role-
Address2 Perses Street, Riga, LV-1442, Latvia
Working hours-
Last update1 July 2020
 LiechtensteinThomas NÄF (Mr)(p) +423 236 69 03tpmn.avw@llv.liwww.avw.llv.li
Office name

Amt für Volkswirtschaft – Technische Prüf-, Mess- und Normenstelle (TPMN)                   Office of Economic Affairs - Technical Inspection, Measures and Standards Bureau

Product categoryAll
Role-
Address

Postfach 684, 9490 Vaduz, Liechtenstein

P.O. Box 684, 9490 Vaduz, Liechtenstein
Working hours

Montag bis Freitag: 08.00 - 11.30 Uhr und 13.30 - 17.00 Uhr

Mondy to Friday: 08.00 - 11.30 and 13.30 - 17.00

Last Update1 December 2021
Lithuania-(p) +370 5 249 9083
(f) +370 5 204 5808
info@enterpriselithuania.comwebsite (in English)
Office nameEnterprise Lithuania
Product categoryAll
Role-
AddressA. Goštauto st. 40A, LT-03163 Vilnius, LT
Working hours-
Last update5 February 2020
LithuaniaSaulius Oželis s.ozelis@enterpriselithuania.comwebsite (in English)
Office nameEnterprise Lithuania
Product categoryConstruction products
RoleProduct Contact Point for a specific category of product
AddressA. Goštauto st. 40A, LT-03163 Vilnius, LT
Working hours-
Last update13 November 2020
LuxembourgGLANGÉ Pascal (Mr)(p) +352 247 74331pcpluxembourg@ilnas.etat.luwebsite (in French)
Office nameInstitut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services
Product category-
Role-
Address-
Working hours-
Last update10 February 2020
LuxembourgKLEIN Olivier (Mr)(p) +352 247 74329pcpluxembourg@ilnas.etat.luwebsite (in French)
Office nameInstitut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services
Product category-
Role-
Address-
Working hours-
Last update10 February 2020
Malta-(p) +356 23952000pcp.malta@mccaa.org.mtwebsite
Office nameMalta Competition and Consumer Affairs Authority, Technical Regulations Division
Product categoryAll
Role-
AddressMizzi House, National Road, Blata I-Blajda
Working hours-
Last update1 December 2021
Netherlands-+31 (0)88 602 44 44contact form (and EN version)website (and EN version)
Office nameNetherlands Enterprise Agency - Answers for Business
Product categoryAll
Role-
AddressRijksdienst voor Ondernemend Nederland
Prinses Beatrixlaan 2 | 2595 AL | Den Haag
Postbus 93144 | 2509 AC | Den Haag
Working hoursWorking days from 9.00-12.00 and 14.00-17.00. Mondays from 10.00.
Last update5 February 2020
Norway-(p) +47 901 26 403pcp@nfd.dep.nowebsite
Office nameProduct Contact Point
Product category-
Role-
Address-
Working hours-
Last update11 April 2019
Poland-(p) +48 22 411 96 83PCP@mr.gov.plwebsite
Office nameMinisterstwo Rozwoju, Departament Spraw Europejskich
Office name (en)Ministry of Economic Development, European Affairs Department
Product categoryAll
Role-
AddressPlac Trzech Krzyży 3/5, 00-507 Warszawa, PL
Working hours-
Last update13 February 2020
Portugal-(p) +351 21 791 91 00mutualrecognition@dgae.gov.ptwebsite
Office nameDireção-Geral das Atividades Económicas
Office name (en)Directorate-General for Economic Activities
Product category 
Role 
AddressAv. Visconde de Valmor, 72,1069 - 041 Lisboa, PT
Working hours-
Last update13 January 2021
RomaniaFĂTULESCU, Carmen(p) +40 21 202 5230
(f) +40 21 202 5245
information_reg515@economie.gov.ro, carmen.fatulescu@economie.gov.rowebsite
Office nameMinistry of Economy, Energy and Business Environment
Product categoryBesides this main PCP, there are three other PCPs for specific areas (see below)
RoleMain product contact point
AddressCalea Victoriei 152, 010096 Bucuresti, RO
Working hours-
Last update19 April 2020
RomaniaCIOROIANU, Luminița(p) +40 21 332 0954 (interior 233/236)
(f) +40 21 332 0615
office@brml.ro, regulament764@brml.rowebsite
Office nameBiroul Român de Metrologie Legală Direcţia Tehnică
Office name (en)Romanian Bureau of Legal Metrology
Product categoryMetrology
RoleProduct Contact Point for a specific cathegory of products
AddressŞos. Vitan Bârzeşti 11, sector 4, 042122 Bucureşti, RO
Working hours-
Last update19 April 2020
RomaniaDUMITRESCU, Andreea(p) +40 37 211 4588

andreea.dumitrescu@mlpda.ro

website
Office nameMinisterul Lucrărilor Publice, Dezvoltării și Administrației
Office name (en)Ministry of Public Works, Development and Administration
Product categoryConstruction products
RoleProduct Contact Point for a specific cathegory of products
AddressBd. Libertății, nr. 16, Latura Nord, sector 5, 050706 Bucureşti, RO
Working hours-
Last update19 April 2020
SlovakiaSTEINLOVA Kvetoslava (Mrs)(p) + 421 2 5249 3521
(f) + 421 2 5249 3521
productinfo@normoff.gov.skwebsite
Office name-
Product categoryAll
RoleHead of the Department
Address-
Working hours-
Last update05 November 2009
SloveniaSMRKOVIC Enisa (Mrs)(p) +386 1 478 3068
(f) +386 1 478 3098
info@sist.siwebsite
Office nameSlovenian Institute for Standardization (SIST)
Product categoryAll
Role-
AddressŠmartinska cesta 152, SI-1000 Ljubljana, SI
Working hours-
Last update26 March 2010
SpainPCP Spain Regulation (EC) 764/2008(p) +34 91 349 37 69
(f) +34 91 349 37 77
pcontactpoint@mincotur.eswebsite
Office name

Subdirección General de Inspección, Certificación y Asistencia Técnica del Comercio Exterior Dirección General de Política Comercial y Competitividad
SECRETARÍA DE ESTADO DE COMERCIO MINISTERIO DE INDUSTRIA, COMERCIO Y TURISMO

Office name (en)

Deputy Directorate for Foreign Trade, Inspection, Certification and Technical Assistance General Directorate for Trade Policy and Competiveness
STATE SECRETARIAT FOR TRADE MINISTRY OF INDUSTRY, COMMERCE AND TURISM

Product categoryAll
Role-
AddressPaseo de la Castellana, 162, 28046 Madrid, ES
Working hours-
Last update19 September 2019
Sweden-(p) +46 8 690 48 00
(f) +46 8 30 67 59
pcp@kommerskollegium.sewebsite (and EN version)
Office nameKommerskollegium
Office name (en)National Board of Trade
Product categoryAll
Role-
AddressBox 6803, S-113 86 Stockholm, SE
Working hours-
Last update8 May 2020
Turkey-(p) +90 312 2125897
(f) +90 312 2128768
abteknik@economy.gov.trwebsite
Office nameRepublic of Turkey Ministry of Economy DG Product Safety & Inspection
Product category-
Role-
Address-
Working hours-
Last update11 July 2014