Structure of the workshop
A 1-day seminar – 10h00 to 16h30, possibility for participants to attend until 13h00.
9h00-10h00 – Welcome coffee
- 10h00-10h30 – Welcome address from the Dutch Presidency / Introduction by the European Commission
- 10h30-11h30 – Discussing problems: report on mystery shopping/(webscraping study)/outcome of public consultation/e-commerce sector enquiry/ private studies (60 minutes)
- Case-study: researcher / Paypal?
- Commission speaker
- Consumer representative
11h30-11h45 – coffee break
- 11h45-12h30 – Interest-based groups: splitting the audience into two groups (service providers/service recipients) to
- discuss the potential impact of the proposed options
- identify cases / reasons which can/cannot justify differences of treatment
Commission moderator for each group / reporting in plenary
12h30-13h30 – lunch break
- 13h30-14h30 – The "real story" involving mixed groups (consumers/businesses) discussing concrete cases and answering the following questions:
- Is this unjustified geo-blocking/discrimination?
- Can the reason for geo-blocking/discrimination be based on "objective criteria"?
- plenary presentation of outcomes.
- 14h30-15h30 – Round table discussions on:
- How to improve transparency and access to information?
- Sanctions, Problem-solving: how to ensure compliance?
- 15h30-16h00: Conclusions