The "Study on the operation of the system of access to vehicle repair and maintenance information" has been published on 26 November 2014.
It is generally recognised that there is fierce competition between vehicle manufacturers in the market for new car sales. However, once a vehicle has been purchased, competition on the markets for repair and maintenance is less intense. Thus, independent operators are needed to increase consumer choice and provide competition for vehicle manufacturer networks in the aftermarket. This is expected to lead to lower costs to consumers for repair and maintenance, which are thought to represent a significant share of total consumer expenditure on motor vehicles.
In order to compete in the vehicle repair market, independent operators must be able to access vehicle repair and maintenance information (RMI). Vehicle RMI is required to carry out a very broad range of operations related to maintaining a car throughout its lifetime. This technical information is increasingly important due to the greater complexity of vehicles, growing number of parts and more use of on-board electronics.
Vehicle manufacturers are required under European legislation to ensure that independent operators have easy, restriction-free and standardised access to vehicle RMI under Regulation 715/2007 (the “Euro 5” Regulation) and related implementing and amending acts.
This study report provides the stakeholders with insight into the impacts that the requirement for access to vehicle repair and maintenance information has had on relevant stakeholders including repairers, parts producers, distributors and publishers of technical information, as well as vehicle manufacturers themselves.