Draft Action 4: Exploring the deployment of New Mobility Services

  • Lea (Communicat... profile
    Lea (Communicat...
    5 February 2018 - updated 1 year ago
    Total votes: 2
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Today's cities face many challenges in terms of congestion, lack of space, air quality, noise, liveability, social inclusion and health. This action aims to investigate how deployment of New Mobility Services (NMS) can deliver solutions to citizens and support transport authorities in dealing with these challenges.

The future transport system will be a combination of transport services aggregating travel data and communicating with the infrastructure around it. The new mobility services theme reflects a dynamic change in the sector. It is also a broad concept covering many new types of transport services based on new forms of vehicle sharing (e.g. car sharing/clubs, ride-hailing/car-pooling and bike sharing) as well as new ways of providing access to such new transport services and conventional transport services (buses, trams, etc.) through integrated platforms, such as the MaaS/Mobility as a Service approach.

Besides the service innovation, a key issue for cities is the impact that these services are having on the overall urban transport system and the urban area. Also, the growing role of the private sector in instigating and operating mobility services represents a paradigm shift for city and regional authorities and is leading to questions such as to what extent should authorities support and/or regulate these services? And, how will the role of the transport authority evolve?

There is a lot of knowledge that needs to be implemented and valorised in 'learning by doing' concepts and real-life test environments. Moving from pilots to practice and encouraging deployment of NMS should be done with delivering social, economic and environmental benefits in mind. Small- and medium sized cities (50.000 - 400.000 inhabitants) can benefit from using NMS largely because of their dependency on car mobility and often reduced access to public transport services. However, NMS should not be seen as a reason to decrease funding in infrastructure as public transport modes should remain the backbone of cities and regions.

Digitalisation in urban mobility is not new for cities. This is happening already through provision of real-time travel information, integrated ticketing and payment options and improved multimodal journey planning and shared based services, sometimes thorough a single card, implemented with various degrees of success.

Discussion of NMS (including MaaS), driven partly by business and technology priorities, is beginning to have an impact on policy thinking, including at EU level. For aligning the development of NMS with the sustainability goals and local mobility agendas itis important that city and regional authorities, who play a key role in regulating and/or providing transport services shape this debate. The key factor for sustainable urban mobility is effective integration of planning and services. The Urban Agenda’s Partnership for Urban Mobility would like to ensure that this integration is developed collaboratively with local and transport authorities and supports city and regional transport priorities and policies.

To summarise, the specific challenges that the PUM wishes to address under this action are:

  1. Support cities and regional authorities to develop new approaches for working New Mobility Services (NMS)
  2. Support pilots, research and innovation actions in small and medium sized cities for NMS as well as potential for rural and polycentric areas
  3. Find adequate legislation frameworks for integration of new transport operators
  4. Support research on NMS impacts and their potential for decarbonisation, cleaner air, urban and rural transport, social inclusion, use of road space behaviour and changing commuting/travel/freight&logistics patterns in relation to a digitalisation of production


Setting up actions on New Mobility Services & Urban Mobility in cooperation with existing networks:

It is important that the EU builds on the ongoing work for a comprehensive, strategic and ambitious analysis on the new multimodal mobility services looking into its potential for developing sustainable urban mobility. It is also important to monitor and evaluate the effects of the new services by benchmarking different kinds of already existing new mobility services in order to prevent a rise of undesirable effects, e.g. those conflicting the general societal objectives or priorities.

The PUM recommends to use the existing New Mobility Services initiative of the European Innovation Partnership in Smart Cities and Communities to work with the PUM community to create an active partnership dedicated to new mobility services to elaborate the action. This partnership should include the European Commission, regions, cities, transport authorities, several providers of new mobility services and MaaS platforms, experts on open data, startups / scaleups and academics with knowledge of this issue. There should also be links to existing knowledge platforms that have explored this topic.

To this end, the PUM should start a formal cooperation with the New Mobility Services Initiative as part of the European Innovation Partnership on Smart Cities and Communities which is currently taking shape. The PUM could use this partnership to implement and provide answers to some of the sub-topics outlined below. Alternatively, the PUM can lead a working group within the initiative to elaborate challenges and pilot solutions. In this way, the PUM will create a legacy beyond December 2019. Overall, the PUM recommends to continue the NMS initiative activities in the EIP-SCC or any future activity on smart cities market creation.


The actions should focus on the following five sub-topics:

  1. Impact assessment of New Mobility Services for urban travel behaviour – a study on this topic will be undertaken (ERANet Cofund on Urban Accessibility and Connectivity, starting mid-2019)
  2. Investigate regulatory and financial frameworks needed for effective integration of New Mobility Services in the transport offer of cities and regions
  3. Develop the testing and piloting concepts in co-creation with all partners (led by New Mobility Services initiative of the European Innovation Partnership in Smart cities and communities)
  4. Encourage the availability of open data and exploring the role of the government
  5. Take stock of existing work done on New Mobility Services from CIVITAS and MaaS for EU and in existing European platforms

See also: