E-government refers to the use of information and communication technology in public administration procedures. One aspect of e-government, on its demand side, concerns the interaction of individuals or enterprises with public administrations through ICT.

For both individuals and enterprises this interaction can consist of:

  • obtaining information;
  • downloading forms;
  • returning filled-in forms;
  • going through an administrative procedure completely electronically.

For enterprises, in addition, it can also involve submitting a proposal in an electronic tender system.

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Statistical data