In 2021, the vast majority (94%) of EU enterprises with at least 10 employees and self-employed people used a fixed broadband connection to access the internet. Most EU enterprises were also present online: 78% had a website, 59% used social media and 22% had e-commerce sales (in 2020).
The uptake of information and communication technologies (ICT) by businesses has the potential to improve services and products as well as to increase competitiveness. It can have a profound impact on how businesses are run, touching upon a range of aspects such as how they organise their production or service provision processes, as well as their internal or external communication.
Do you know what share of EU enterprises use cloud computing, e-business applications, artificial intelligence or other ICTs?
For more information:
- Eurostat Statistics Explained article on digital economy and society - enterprises
- Eurostat dedicated section on digital economy and society
- Eurostat database on digital economy and society
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