In order to offer the best possible service, as a first step, we propose that you send us your inquiry via the web-based and interactive communication system. This way is suggested, especially, if your question concerns a methodological or a data verification aspect, which can only be treated in writing.

However, if you have a technical problem or are simply searching for data on Eurostat's website you can also call the following telephone numbers:

български	Mo-Fr: 10:00 -12:00; 14:00-16:00	+359 (0)2 9857 187
čeština	Mo, We: 08:00-17:00 Tu, Th: 09:00-12:00; 13:00-15:00 Fr: 09:00-12:00	+420 274 052 430 +420 274 052 425 +420 274 052 347 +420 274 052 757
Deutsch (Germany) Deutsch (Austria) Deutsch Deutsch (Switzerland)	Mo-Fr: 9:30-16:00 Mo-Fr: 9:30-16:00 Mo-Fr: 09:30-16:00 Mo-Fr: 10:00-11:30; 14:00-16:00	0800 1801710 0800 298790 +352 26 77 60 04 +41 58 4 812919
eesti keel	Mo-Fr: 08:00-17:00	+372 6259 300
English (Ireland) English (Malta) English	Mo-Fr: 9:30-16:00 Mo-Fr: 9:30-16:00 Mo-Fr: 9:30-16:00	1800 851806 800 65082 +352 314401-997
ελληνικά (Greek)	Mo-Fr: 08:00-14:00	+30 213 135 2315
ελληνικά (Cypres)	Mo-Fr: 08:30-15:00	+357 22605151
español (Spain) español	Mo-Fr: 9:30-16:00 Mo-Fr: 9:30-16:00	900 953528 +352 314401-994
français (France) français (Belgium) français français (Suisse)	Mo-Fr: 9:30-16:00 Mo-Fr: 9:30-16:00 Mo-Fr: 9:30-16:00 Mo-Fr: 10:00-11:30; 14:00-16:00	0800 992242 +32 2 543 05 45 +352 2677 6001 +41 58 4 812919
Hrvatski (Croatia)	Mo-Fr: 09:00-15:00	+385 (0)1 4806 154 +385 (0)1 4806 138
Hrvatski (Bosnia and Herzegovina)	Mo-Fr: 09:00-17:00	+387 33 204727
italiano italiano (Swizzera)	Mo, Tu, We, Fr: 09:30-13:30 Th: 13:30-16:00 Mo-Fr: 10:00-11:30; 14:00-16:00	+39 06 46733228 +41 58 4 812919
latviešu valoda	Mo-Fr: 08:30-17:00	+371 67366924
lietuvių kalba	Mo-Th: 08:00-12:00; 12:45-17:00 Fr: 08:00-12:00; 12:45-15:45	+370 5 236 49 00
magyar	Mo-Th: 09:00-15:00; Fr: 09:00-13:00	+36-1-345-6789
polski	Mo-Fr: 09:00-15:00	+48 22 449 40 06 +48 22 608 31 68
português	Mo-Fr: 09:00-17:00	+351 218 440 447
româna	Mo-Fr: 10:00-16:00	+40 (021) 317 77 70
slovenski jezik	Mo-Th: 09:00-15:30 Fr: 09:00-14:30	+386 1 241 64 04
slovenský jazyk	Mo-Fr: 08:00-15:00	+421 (0)2 50236 335 +421 (0)2 50236 713 +421 (0)2 50236 341
svenska	Mo-Fr: 9:00-12:00; 13:00-16:00	+46 10 - 479 63 05
Norsk	Mo-Fr: 09:00-15:00	+47 21 09 46 42
македонски	Mo-Fr: 09:00-15:00	+38923295838
Türkçe	Mo-Fr: 10:00-12:00; 14:00-17:00	+90 (0)312 454 72 67 +90 (0)312 454 72 64
shqip	Mo-Fr: 08:00-16:30	+355 4 2222 411
shqip srpski	Mo-Fr: 09:00-12:00; 13:00-15:00 Mo-Fr: 09:00-12:00; 13:00-15:00	+381 38 200 31 110 +381 38 200 31 110
Crnogorski	Mo-Fr: 09:00-13:00	+382 (0)20 230 791
Српски srpski	Mo-Fr: 09:00-15:00	+ 381 11 2401 284 + 381 11 2411 832

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The Europe Direct Contact Centre is run by the European Commission. They answer any question from the public about the European Union, via phone or email in any of the 24 official EU languages.

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Privacy statement for Eurostat correspondence

Eurostat processes and stores personal data of its external email correspondents. Eurostat respects the privacy of individuals and is committed to protect it. This document provides information how personal data are processed and used.

For what purposes are the personal data used?

The data are used for:

Mailing lists for the distribution of Eurostat publications and press releases
Invitation lists for participants of workshops, seminars and conferences organised by Eurostat
Invitation lists for the members and private experts of the various expert groups coordinated by Eurostat
Lists of statistical trainers, experts and contact points for training

What personal information do we collect and through which technical means?

Depending on the type of contact sought with Eurostat. the following personal information are collected: first name, last name, name of employer / company / organisation, address, country, telephone number(s) and email address. The data are stored in databases or mailing lists using Commission IT equipment and software subject to standard European Commission data security policies.

Who has access to your information and to whom is it disclosed?

The data are processed by European Commission employees within several units across Eurostat in charge of the relevant mailing and invitation lists under the responsibility of the Head of Unit acting as the data controller. Eurostat does not disclose the data to, or share it with, any third parties either inside or outside the Commission.

How do we protect and safeguard your information?

Designated Eurostat employees can access the data using a userID and password. Only these authorised persons have access to the personal data.

How can you verify, modify or delete your information?

You have no direct access to your personal data stored in the lists. If you wish to modify or delete your data, please send a message to your contact point at Eurostat or to the central Eurostat user support. In addition, the Data Protection Coordinator at Eurostat is available for further questions.

How long do we keep your data?

Your data will not be kept longer than necessary in the list that contains your data. Furthermore, at any given moment you can ask your personal data to be deleted from any list managed by Eurostat.

Legal basis and contact information

For further information, please refer to the privacy policy of the European Commission. For any further question or requests concerning the information you have submitted, please get in touch with your Eurostat contact point, the Eurostat user support or the Data Protection Coordinator at Eurostat.

Eurostat is committed to comply with Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the Protection of Personal Data.

For any question on the protection of personal data by the European Commission, you can contact the Data Protection Officer of the Commission.

For complaints, please contact the European Data Protection Supervisor.

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