Occupancy of tourist accommodation establishments (tour_occ)

National Reference Metadata in Euro SDMX Metadata Structure (ESMS)

Compiling agency: Statistical Office of the Republic of Serbia (SORS)


Eurostat metadata
Reference metadata
1. Contact
2. Metadata update
3. Statistical presentation
4. Unit of measure
5. Reference Period
6. Institutional Mandate
7. Confidentiality
8. Release policy
9. Frequency of dissemination
10. Accessibility and clarity
11. Quality management
12. Relevance
13. Accuracy
14. Timeliness and punctuality
15. Coherence and comparability
16. Cost and Burden
17. Data revision
18. Statistical processing
19. Comment
Related Metadata
Annexes (including footnotes)
 



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1. Contact Top
1.1. Contact organisation

Statistical Office of the Republic of Serbia (SORS)
1.2. Contact organisation unit

Catering and Tourism Statistics Unit
1.5. Contact mail address

The Republic of Serbia, Belgrade, Milana Rakica 5


2. Metadata update Top
2.1. Metadata last certified 06/05/2024
2.2. Metadata last posted 06/05/2024
2.3. Metadata last update 06/05/2024


3. Statistical presentation Top
3.1. Data description

Since 2022, the Statistical Office of the Republic of Serbia has been publishing data on tourist turnover in accommodation capacities based on the statistical processing of data retrieved from the Central Information System (CIS).

The Central Information System in the field of catering and tourism is a unique and centralised electronic information system that contains relevant data on the users (check in and out, domestic and foreign tourists) and providers of services in accommodation facilities, through which tourists are recorded and other data are entered, resulting from catering activities, nautical and tourism hunting, i.e. tourist activity or services in tourism.

The data retrieved from administrative sources have replaced the monthly survey on tourist arrivals and overnight stays (TU11).

Statistical processing provides data on the:

  • number of arrivals and overnight stays of domestic and foreign tourists in accommodation facilities
  • number of accommodation facilities,
  • number of accommodation units, and
  • total number of individual beds

The results are used to plan and analyse tourism-related economic policy. 
3.2. Classification system

The classifications being used:

-Classification of Activities (CA), based on the European Statistical Classification of Economic Activities (Nace Rev.2);

-National Nomenclature of Statistical Territorial Units (NSTJ);

-Nomenclature of Countries, based on ISO 3166 country codes;

-National Distribution of Catering and Accommodation Facilities
3.3. Coverage - sector

According to the Classification of Activities, the following units are within the groups:

-55.10 Hotels and similar accommodation;

-55.20 Vacation resorts and similar short stay facilities;

-55.30 Activity of campsites, auto-campsites and campsites for tourist trailers;

-55.90 Оther accommodation.
3.4. Statistical concepts and definitions
3.4.1 Statistical concepts and definitions

A tourist is any person who spends at least one night in a place outside his / her place of residence in a catering or other tourist accommodation facility. Tourists are not considered to be persons who: stay in the place of visit for more than 12 consecutive months; persons who perform a paid activity from the place of visit; persons who regularly travel to the place where they work or study; refugees, expelled, displaced persons, as well as migrants; border workers, diplomats and consular representatives; members of the military forces on regular duty; persons in transit.

A catering facility  is functionally connected, specially arranged and equipment space that fulfill the prescribed mininum technical and sanitary – hygience conditions for providing catering services, i.e. for performing the catering activity, pursuant to the law referring to tourism.

A domestic tourist is any person with a residence in the Republic of Serbia who spends at least one night in a catering or other facility for the accommodation of tourists in a place in the Republic of Serbia, outside the place of his/ her residence.

A foreign tourist is any person residing outside the Republic of Serbia and who temporarily resides in the Republic of Serbia and spends at least one night in a catering or other tourist accommodation facility.

The arrival of tourists represents the number of tourists who have checked in and spent the night in the facility that provides accommodation services. The tourist checks in in each facility (which provides commercial accommodation service) in which he stays. Therefore, in case of changing the facility, the tourist is re-checked. Based on that, tourism statistics records the number of tourist arrivals, not the number of tourists.

Tourist overnight stays represents the number of registered tourist overnight stays in facilities that provide accommodation services.
3.4.2 Additional comments (if deviations from the Regulation)
3.5. Statistical unit

The unit of observation are catering establishments, arrivals and overnight stays of domestic and foreign tourists in a accommodation catering facility.
3.6. Statistical population
3.6.1 Statistical population 

Catering facilities and tourists whose stay is registered during the reference period.
3.6.2 Additional comments

None.
3.7. Reference area
3.7.1 Reference area 

It covers the territory of the Republic of Serbia, as well as lower territorial levels defined in the Nomenclature of Statistical Territorial Units (regions, administrative districts, cities and municipalities.

Since 1999, the Statistical Office of the Republic of Serbia has no available data for AP Kosovo and Metohia territorial levels.
3.7.2 Regional coverage / granularity (e.g. lowest level of regional detail available)  

None.
3.8. Coverage - Time

Coverage - Time [data comparable since (YYYY)]

3.8.1 Hotels and similar accommodation (NACE 55.1) (Year)

2012
3.8.2 Holiday and other short-stay accommodation (NACE 55.2) (Year)

2012
3.8.3 Camping grounds, etc. (NACE 55.3) (Year)

2012
3.8.4 Additional comments (e.g. if different for CAP or OCC; older series for some vars; incoherence across regions; etc.)

Data according to the Regulation 692/2011 is available since 2012.

Net occupancy of bedrooms is available since 2013.
3.9. Base period

Not applicable.


4. Unit of measure Top

Capacity: Absolute values

Occupancy: Absolute values and percentages


5. Reference Period Top
5.1 Capacity 

Monthly: August 2022 (peak month)
5.2 Occupancy 

Data are retrieved and statistically processed on monthly level.

Annual data are calculated by summing up the data from January to December of the reference year. 

 


6. Institutional Mandate Top
6.1. Institutional Mandate - legal acts and other agreements
6.1.1 European level

European Union acts:

- Regulation (EU) 692/2011

- Regulation (EU) 1681/2019

- Regulation (EU) 1051/2011
6.1.2 National level

National acts:

- Law on Official Statistics;

- Law on Tourism;

- Law on Catering;

-  By-laws adopted based on the aforesaid laws. 

 
6.2. Institutional Mandate - data sharing

Not applicable.


7. Confidentiality Top
7.1. Confidentiality - policy

Data confidentiality is ensured pursuant to the Law on Official Statistics.
7.2. Confidentiality - data treatment

When processing confidential data for users, data protection should ensure that individual data cannot be identified at any level of aggregate data. Aggregated data for which there are reasons for upholding their confidentiality (e.g., a small number of units, the dominance rule or secondary confidentiality rule) are treated as confidential and are not published, which is in line with the Official Statistics Law (Official gazette RS, number 104/09).


8. Release policy Top
8.1. Release calendar

The release calendar is available and provides the schedule of data release from different statistical areas. 

 
8.2. Release calendar access

Release calendar
8.3. Release policy - user access

Dissemination policy is based on the Law on Official Statistics, as well as acts that were adopted by the Statistical Office of the Republic of Serbia.

Official statistics data are available to all users at the same time and under equal condition.

SORS is required to provide an expert interpretation and estimate of the data produced and disseminated. Information on the sources and used methodology is available to the broad public.

Official statistics data can be used only if the data source is quoted.

At users‘ request, SORS can provide services of additional processing of statistical results that are not included in official statistics programmes and plans.


9. Frequency of dissemination Top

Data are published on monthly and annual level.


10. Accessibility and clarity Top
10.1. Dissemination format - News release

Data on tourist arrivals and overnight stays are published, as absolute values and indices, the last working day of the month for the previous, reference month in the release on Тourist turnover.

Data on accommodation capacities are published within the monthly release on tourist turnover for August of the current year. Data on capacities are published once a year within the monthly release the last working day in September for the previous, reference month (August).

The cited release is published the last working day of the month for data from the previous month, according to the release calendar. 
10.2. Dissemination format - Publications

The last available data:

Statistical Yearbook (reference year 2021),

Regions in the Republic of Serbia (reference year 2021),

Municipalities and regions in the Republic of Serbia (reference year 2022),

Statistical Pocket-book of the Republic of Serbia, (reference year 2023),

Other available reference periods can be seen in the section  Publications.
10.3. Dissemination format - online database

On the front page of SORS website users can access the Database– the section Catering and Tourism contains data on tourist turnover.
10.4. Dissemination format - microdata access

Microdata can be accessed only according to the strongly defined procedure. More information on link.
10.5. Dissemination format - other

At users‘ request, additional information can be available, pursuant to SORS dissemination policy. 

Users‘ requests can be sent via the panel "Ask us" on the website of the Statistical Office of the Republic of Serbia or by email stat@stat.gov.rs.
10.6. Documentation on methodology

It is in the abridged methodology ``Arrivals and overnight stays of tourists in commercial accommodation`` that can be found the main methodological concepts, relevant for tourism statistics. 

All important concepts for tourism statistics, which SORS implements, are contained in the ``Меthodological Manual for Tourism Statistics`` released by Eurostat. 
10.7. Quality management - documentation

Quality policy in SORS is available on SORS website in the section: Declaration of Quality  and Quality Policy.


11. Quality management Top
11.1. Quality assurance

SORS implements the European Statistics Code of Practice (European Statistics Code of Practice). Pursuant to the Code, SORS applies the criteria of relevance, accuracy, timeliness, accessibility, clarity, coherence and comparability pursuant to the Law on Official Statistics and other significant international and national acts.

More information about SORS quality management system on link. 
11.2. Quality management - assessment
11.2.1 Main strengths

The provisions of the European Union regulation are applied, as well as the provisions of national regulations that refer to tourism statistics.

Since 2022, the Central Information System in Catering and Tourism has been used, as well as the administrative and unique source based on which tourist turnover is calculated, which contributed to the modernisation and improvement of the entire process, in terms of quality.

In addition to the modernisation of the method of data collection and processing, tourism statistics made a considerable advancement in the dissemination and accessibility of data, particularly via the website of the Statistical Office of the Republic of Serbia. 
11.2.2 Main weaknesses


Small number of accommodation establishments do not check out tourists on time. SORS overcome such deficiency by imputing the planned date of departure.
11.2.3 Quality improvements compared with previous reference year

SORS improved survey on inbound statistic applying Central information System as data collection method. Since 2022 tourism statistics use administrative data source.

There has been significant improvement regarding dissemination and accessibility of data especially via SORS web site.


12. Relevance Top
12.1. Relevance - User Needs
12.1.1 European level

Data on tourist turnover, capacities and their occupancy are used by Eurostat, OECD, World Tourism Organisation, etc.

SORS fulfilled so far efficiently user needs for tourism statistics.

 

 
12.1.2 Main users on a national level

Data on tourist turnover, capacities and their occupancy on national level are mostly required by the relevant ministry of tourism, other government bodies, local authorities, public institutions and agencies, business associations, business subjects, the media, scientific and professional public, and more and more by physical persons, which is a result of the continuous growth and development of tourism market.

Data are used for a wide variety of purposes - decision-making important for tourism, information, writing scientific and expert papers, etc.
12.2. Relevance - User Satisfaction

SORS conducts every two years the User Satisfaction Survey.

The last one was conducted in 2021.

More results on link. 
12.3. Completeness

12.3.1 Completeness

12.3.1.1 Completeness

SORS implements the provisions of EU regulations concerning tourism statistics (EU Regulation 692/2011 and EU Regulation 1681/2019), as well as Eurostat "Меthodological Manual for Tourism Statistics". Data on tourist turnover published by SORS are relevant in terms of the reliability of the statistical product.
12.3.1.2 If not complete, please specify why and list deviations from Reg.


12.3.2 Thresholds used ("limitation of the scope")

12.3.2.1 Hotels and similar accommodation (NACE 55.1)

No thresholds used
12.3.2.2 Holiday and other short-stay accommodation (NACE 55.2)

No thresholds used
12.3.2.3 Camping grounds, etc. (NACE 55.3)

No thresholds used


13. Accuracy Top
13.1. Accuracy - overall

Not available.
13.2. Sampling error

13.2.1 Sampling errors - indicators (Occupancy only)

Information on Sampling errors may also be provided in the attached file.  Estimated value  CV 
13.2.1.1 Annual number of arrivals (res + non-res.)

Not applicable.

Not applicable.
13.2.1.2 Annual number of nights spent (res + non-res.)

Not applicable.

Not applicable.
13.2.1.3 Annual number of nights spent (residents)

Not applicable.

Not applicable.
13.2.1.4 Annual number of nights spent (non-residents)

Not applicable.

Not applicable.
13.2.1.5 Annual number of nights spent (res + non-res), NACE 55.1

Not applicable.

Not applicable.
13.2.1.6 Annual number of nights spent (res + non-res), NACE 55.2

Not applicable.

Not applicable.
13.2.1.7 Annual number of nights spent (res + non-res), NACE 55.3

Not applicable.

Not applicable.
13.2.1.8 Monthly number of nights spent (res + non-res) (for the reference month mentioned under 5.2)

Not applicable.

Not applicable.


13.2.2 Additional comments on sampling error

Monthly survey on accommodation establishments is census type survey, therefore the sampling errors are not relevant.
13.3. Non-sampling error

13.3.1 Coverage-errors

13.3.1.1 Over-coverage

Approximatly 1% (establishments that are registered but do not provide accommodation services, change of activity, bankruptcy).
13.3.1.2 Under-coverage

Less than 1% (smal units owned by private individuals not registered, incorrect activity code).


13.3.2 Unit non-response (for the reference month mentioned under 5.2)

Information on Unit non-response may also be provided in the attached file.  NACE 55.1  NACE 55.2  NACE 55.3 
13.3.2.1 Number of ineligible units/ elements

Not applicable.

Not applicable.

Not applicable.
13.3.2.2 Number of eligible units/elements

Not applicable.

Not applicable.

Not applicable.
13.3.2.3 Number of non-contacts

Not applicable.

Not applicable.

Not applicable.
13.3.2.4 Number of refusals

Not applicable.

Not applicable.

Not applicable.
13.3.2.5 Number of rejected questionnaires

Not applicable.

Not applicable.

Not applicable.
13.3.2.6 Number of other types of non-response

Not applicable.

Not applicable.

Not applicable.
13.3.2.7 Total non-response

Not applicable.

Not applicable.

Not applicable.
13.3.2.8 Unit non-response rate

Not applicable.

Not applicable.

Not applicable.


13.3.3 Methods used for dealing with/minimising unit-non response

Not applicable.


13.3.4 Item non-response

13.3.4.1 Item non-response 

Not applicable.
13.3.4.2 Methods used for dealing with/minimising item-non-response

Not applicable.


13.3.5 Additional comments on non-sampling error (e.g. in case the reference month is very different from other months in terms of non-response)

Not applicable.


14. Timeliness and punctuality Top
14.1. Timeliness
14.1.1 Capacity

Data are available on the last workind day of September for reference year.
14.1.2 Occupancy (annual data)

Annual data are available the last working day of January of the following year.
14.1.3 Occupancy (monthly data) (for the reference month mentioned under 5.2)

Мonthly data are available the last working day of the month (Т) when data for the previous month are published (Т-1).
14.2. Punctuality
14.2.1 Capacity

All releases were delivered on time, in accordance with the scheduled release dates.
14.2.2 Occupancy (annual data)

All releases were delivered on time, in accordance with the scheduled release dates.
14.2.3 Occupancy (monthly data) (for the reference month mentioned under 5.2)

All releases were delivered on time, in accordance with the scheduled release dates.


15. Coherence and comparability Top
15.1. Comparability - geographical

Data are comparable on the levels of the territorial and administrative distribution.

The use of the new data source for the calculation of tourist turnover (since 2022) has interrupted full comparability on the level of a tourism resort. Due to changes in the categorization of tourism resorts, data are not comparable on the level of a tourism resort starting from 2022.
15.2. Comparability - over time
15.2.1 Hotels and similar accommodation (NACE 55.1)

See 3.8.1

Due to the implementation of NACE Rev.2 in 2011, and recategorization of accommodation establishments according to the new Law on Tourism, data from 2012 onwards are not comparable with data from previous years.
15.2.2 Holiday and other short-stay accommodation (NACE 55.2)

See 3.8.2

Due to the implementation of NACE Rev.2 in 2011, and recategorization of accommodation establishments according to the new Law on Tourism, data from 2012 onwards are not comparable with data from previous years.
15.2.3 Camping grounds, etc. (NACE 55.3)

See 3.8.3

Due to the implementation of NACE Rev.2 in 2011, and recategorization of accommodation establishments according to the new Law on Tourism, data from 2012 onwards are not comparable with data from previous years.
15.3. Coherence - cross domain

No evaluation is made for the level of harmonisation of statistical results with the results obtained from other data sources.
15.4. Coherence - internal

There is a maximum level of coherence between monthly and annual data.


16. Cost and Burden Top

There is no data on the costs and burden on reporting units.


17. Data revision Top
17.1. Data revision - policy
17.1.1 Capacity 

General revision policy at SORS.
17.1.2 Occupancy 

General revision policy at SORS.
17.2. Data revision - practice
17.2.1 Capacity 

Data can be subject to revision in the case of considerable methodological changes that would require such a procedure. 
17.2.2 Occupancy 

Data can be subject to revision in the case of considerable methodological changes that would require such a procedure. 


18. Statistical processing Top
18.1. Source data

18.1.1 Source data

18.1.1.1 Source data Census
18.1.1.2 Name of data collection in national language

Turistički promet
18.1.1.3 Name of data collection in English

Tourist turnover
18.1.1.4 Additional comments, if any (e.g. differences per NACE class, use of statistical estimation techniques)

Survey on arrivals and overnight stays in accommodation establishments is based on full coverage (census) of accommodation establishments.


18.1.2 Population frame

18.1.2.1 Population frame 
18.1.2.1.1 Capacity Administrative register maintained outside the statistical office
18.1.2.1.2 Occupancy  Administrative register maintained outside the statistical office
18.1.2.2 Update of population frame 
18.1.2.2.1 Capacity  Monthly
18.1.2.2.2 Occupancy  Monthly
18.1.2.3 Other or additional comments 

None.
18.1.2.4 Coverage errors of population frame 
18.1.2.4.1 Capacity 

Incorrect information is checked by using other administrative sources (Agency for registration of business entities, Tax office, in contact with respective units).
18.1.2.4.2 Occupancy 

Incorrect information is checked by using other administrative sources (Agency for registration of business entities, Tax office, in contact with respective units).


18.1.3 Sampling design

Survey is based on full coverage (census).


18.1.4 Other or additional comments on source data, population frame or sampling design (e.g. differences per NACE class)
18.2. Frequency of data collection
18.2.1 Capacity Other frequency
18.2.2 Occupancy  Monthly
18.2.3 If other frequency or additional comments (e.g. differences per NACE class), please specify

Annual.
18.3. Data collection

18.3.1 Type of survey

18.3.1.1 Capacity Business survey collected by other organisation (please specify under 18.3.1.3)
18.3.1.2 Occupancy Business survey collected by other organisation (please specify under 18.3.1.3)
18.3.1.3 If other type or non-NSI, or additional comments (e.g. differences per NACE class), please specify

Central Information System is the source of the data. 


18.3.2 Data collection methods

18.3.2.1 Capacity Other
18.3.2.2 Occupancy Other
18.3.2.3 If other or additional comments (e.g. differences per NACE class), please specify

Administrative data source used since 2022.
18.3.2.4 If a combination of data collection methods is used, please indicate the share of reporting establishments per method (as well as their share in total nights spent)

N/A
18.3.2.5 Questionnaire in national language (Annex/Link)

N/A
18.3.2.6 Questionnaire in English (Annex/Link)

N/A
18.3.2.7 Interviewer instructions in English (Annex/Link)

N/A
18.4. Data validation
18.4.1 Capacity 

SORS retrieves the data from CIS and proceeds with the validation of the retrieved  materials. It is after the validation of microdata that methodological determinants of tourism official statistics are applied and tourist turnover calculated. 
18.4.2 Occupancy 

SORS retrieves the data from CIS and proceeds with the validation of the retrieved  materials. It is after the validation of microdata that methodological determinants of tourism official statistics are applied and tourist turnover calculated. 
18.5. Data compilation

In CIS in the field of catering and tourism, during the check in in a catering facility providing accommodation for each user one enters the date of check in, planned date of departure and date of check out (when the user checks out from the facility). Knowing that the realised number of overnight stays for a user is counted as the difference between the date of arrival and departure, imputation of the value is required for the date of arrival when the user is not checked out from the system at the moment of data retrieval. 

For the mentioned users, SORS imputes as the date of departure the value of the planned date of  departure that is entered by the catering entity at the moment of user check in.
18.6. Adjustment

Not applicable.


19. Comment Top

[Optional]


Related metadata Top


Annexes Top