CROATIAN BUREAU OF STATISTICS (CBS)

Tourism Statistics Department

Ilica 3, 10 000 Zagreb, Hrvatska

The purpose of the statistical survey on accommodation statistics is to monitor internal tourism (domestic and inbound) giving information on capacity and occupancy of tourist accommodation establishments.

Capacity: Number of tourist accommodation establishments, number of bedrooms and bed places classified in groups according to NACE Rev.2: 55.1, 55.2, 55.3 and 55.9 (for national purpose) by types and category of tourist accommodation establishments. 

Occupancy: Arrivals and nights spent of residents and non-residents at tourist accommodation establishments by groups, type and category of accommodation establishments, tourist arrivals and nights spent by country of residence, occupancy rates of bed places and bedrooms in group Hotels and similar accommodation, mode of tourist arrivals (individual or organised arrangement), tourist arrivals and nights by gender and by age groups.

Not applicable.

Survey in accommodation statistics covers all tourist accommodation establishments providing, as a paid service, short-term or short-stay accommodation services as described in groups 55.1 (hotels and similar accommodation), 55.2 (holiday and other short-stay accommodation) and 55.3 (camping grounds, recreational vehicle parks and trailer parks) of NACE Rev. 2. For national purposes NACE 55.9 other accommodation is also covered.

Capacity: According to Regulation 692/2011, NACE 55.1, 55.2 and 55.3 are covered. For national purposes NACE 55.9 is also covered (includes uncategorised establishments). 

Occupancy: According to Regulation 692/2011, NACE 55.1, 55.2 and 55.3 are covered. For national purposes NACE 55.9 is also covered (includes uncategorised establishments). 

Local kind-of-activity unit (accommodation establishment) offering short-stay accommodation to tourists.

Coverage - Time [data comparable since (YYYY)]

Not applicable.

Not applicable.

Not applicable.

The confidentiality policy is regulated by the following legislation:

1. Regulation (EC) No 223/2009 of the European Parliament and of the Council, of 11 March 2009, https://eur-lex.europa.eu/PDF 

2. Official Statistics Act (NN, Nos 25/20),  https://dzs.gov.hr/Official_Statistics_Act_2020.pdf

CBS takes all the necessary logical, physical and administrative measures to ensure the data protection in all stages of the statistical process.

The protection of confidential statistical data include technical and organisational procedures, as well as other appropriate procedures that ensure the physical and logical protection of confidential data.

The manner of protection of confidential statistical data is determined by an instruction issued by the Director General of the Croatian Bureau of Statistics, or by an appropriate act issued by the authorised person of another producer of official statistics.

Only aggregated data are published. The results tables published are analysed to avoid that private iinformation could be deducted from them. 

Confidential statistical data are presented in a form in which a statistical unit cannot be identified neither directly nor indirectly and they may not be a basis for determining any rights and obligations of reporting units, such as administrative, legal or tax purposes, nor for the verification of reporting units.

Access to confidential statistical data that enable only indirect identification of a statistical unit may be granted exceptionally, based on a written request, for conducting statistical analyses solely for scientific purposes in accordance with the provision of Article 23 of Regulation (EC) No 223/2009.

A release schedule for the coming year, specifying dates, reference period and level of statistical publication is published each October in the Calendar of Statistical Data Issues and each December in the CBS Publishing Program.

Calendar of Statistical Data Issues contains the review of publications planned to be issued in 2022 and by the end of May 2023, which depends on when the processing of a particular statistical survey can be finished and on whether it is feasible to make a particular kind of publication or not.

Once a year CBS issues the Publishing Programme (in Croatian and English), in order to inform data users on our publishing activity as thoroughly as possible. Programme is free of charge and is available on web site of the Croatian Bureau of Statistics.

Link to the Calendar Data Issues:       https://dzs.gov.hr/Kalendar 2022.pdf

Link to the Publishing Programme:   https://dzs.gov.hr/Program publiciranja 2022_Web.pdf

Statistical publications are released simultaneously to all users at the same time (11:00 CET).

Users are informed about the data release by the release calendar. The release policy determines the dissemination of statistical data to all users at the same time. 

Statistical data could be obtained on Statistical Office's web pages, via mail, phone, fax and e-mail, by ordering statistical publications and by visiting the Information Centre during office hours.

Monthly and annually.

Occupancy and capacity data refer to a specific month or specific calendar year. 

Occupancy: Tourism-monthly data 2022

Capacity and Occupancy publications: Tourism, 2022

This Report presents data on the total turnover of domestic and foreign tourists as well as on accommodation capacities in the Republic of Croatia in 2022. The data source for the tourism statistics is the administrative data source system eVisitor. The first part, the Retrospective Review, contains data referring to the period from 1985 to 2022 and from 2018 to 2022 respectively, while the second one contains data for 2022. Link:  https://podaci.dzs.hr/media/y1llwoan/si-1722-turizam-u-2022.pdf

Statistical information, link: https://podaci.dzs.hr/media/1jljd4ko/statisticke-informacije-2022-revizija.pdf

Croatia in figures, link: https://podaci.dzs.hr/media/l2wkiv1a/croinfig_2022.pdf

Capacity and Occupancy: Data on accommodation facilities, tourist arrivals and overnight stays are published in the PCAxis Database. Monthly and annually data are published in the PCAxis Database in different tables as absolute numbers and at a more detailed level: at national level, at regional NUTS level 2, counties, towns, municipalities, according to division 55 of NKD 2007, and by types of tourist accommodation establishments, by organisation of tourist arrivals and by age groups and sex. 

Tourism in Seaside Resorts and Municipalities, 2022

Data in the area Tourism in Seaside Towns and Municipalities presents tourist arrivals and nights (Tables 1., 2. and 3.) as well as accommodation capacities, broken down into four groups (Hotels and similar accommodation, Holiday and other short-stay accommodation, Camping sites and camping grounds and Other accommodation) in all settlements appurtenant to seaside towns/ municipalities (Table 4.). According to the methodology, seaside towns/municipalities are the ones that are adjacent to the sea or in close vicinity of the sea. Accommodation capacities are shown as the number of rooms and the number of beds. Rooms include the number of rooms, apartments, camping sites and/or camping grounds. Data on the number of beds include permanent and extra beds.

Statistic in Line is the place where you can find the newest version of the data in Excel Format. 

Micro-data is not disseminated. Capacity and Occupancy: The access to microdata is restricted. We grant access to our microdata for scientific purposes only.

The statistically protected microdata can be obtained for statistical-analytical purposes, and scientific research purposes, where the analysis involves a public benefit. They have to sign the contract and the statement in which they state they would respect the law on personal data protection.  

Other information collected and published at national level but not transmitted to Eurostat:

• Data on tourist arrivals and nights by gender, by age groups and by mode of tourist arrivals (individual or organised arrangement)
• Data regarding capacity and occupancy in Other accommodation (uncategorised establishments)

Short explanation of the methodology is given in monthly and annual publications in the field of tourism statistics.

Documentation on methodology is available in:

- First Release (monthly and annual publications),

- Statistical Reports (annual publications)

- PC Axis data base on national and English language.  

In order to establish a comprehensive system of quality, the Croatian Bureau of Statistics applies the model of Total Quality Management, which also contains the Code of Practice of European Statistics. This model offers a possibility of continuous improvement for each business process. It focuses not only on products and services, but also to users and their satisfaction, the active participation of employees, long-term business success and social benefit. The communication is recognized as a key element of all statistical processes that affect the business success.

Data are collected and compiled in line with the Regulation (EU) 692/2011 of the European Parliament and of the Council  and with the Code of Practice applicable to all processes for collecting and compiling European statistics. To ensure the quality of the results, CBS develops, produces and disseminates data based on the same standards and harmonized methods. In this respect, CBS applies the criteria of relevance, accuracy, timeliness, accessibility and clarity, comparability according Official Statistics Act (NN, No. 25/20).

No information

12.3.1 Completeness

12.3.2 Thresholds used ("limitation of the scope")

Capacity: Survey is based on total coverage so there is no sampling error. There is no item non-response rate. No imputation is applied. Data on accommodation establishments and their capacities in Statistical register on accommodation establishments in CBS are regularly updated and checked with data from Ministry of Tourism and Sport (which is responsible for categorisation of accommodation establishments) and with data from administrative data source.

Occupancy: Survey is based on total coverage so there is no sampling error.  During the visual control and editing phase all data are checked and if there are any inconsistencies, the tourist board or the respondent is contacted.

13.2.1 Sampling errors - indicators (Occupancy only)

13.2.2 Additional comments on sampling error

13.3.1 Coverage-errors

13.3.2 Unit non-response (for the reference month mentioned under 5.2)

13.3.3 Methods used for dealing with/minimising unit-non response

13.3.4 Item non-response

13.3.5 Additional comments on non-sampling error (e.g. in case the reference month is very different from other months in terms of non-response)

See 3.7

Data are in line with Regulation 692/2011. Comparability between regions is ensured according to the NUTS classification.

All data is completely comparable within supply side of the tourism domain (capacity/occupancy data; NACE groups; geographically etc.). Data on tourism arrivals and overnight stays of domestic population in rented accommodation establishments can be compared with the demand side of the tourism domain. Due to the methodological differences and population frame between these two sources (demand side: sample survey, residents population aged 15 years or more included; supply side: total coverage, obligatory, also arrivals and overnight stays of residents aged less than 15 years are included) data are not fully comparable.

Coherence between annual and monthly data: Annual data on occupancy are sum of the monthly data. Fully coherent data. The maximum capacity over the year are reported. The maximum capacity considered at the level of the establishment, the peak value for the individual establishment.

18.1.1 Source data

18.1.2 Population frame

18.1.3 Sampling design

18.1.4 Other or additional comments on source data, population frame or sampling design (e.g. differences per NACE class)

18.3.1 Type of survey

18.3.2 Data collection methods

Data processing on the Survey Processor software enables automated creation of monthly and annual datasets from processed capacity and occupancy data.

No imputation is applied because during the visual control and editing phase all data are checked and if there are any inconsistencies, the tourist board or the respondent is contacted.

The statistical survey on tourist traffic (number of tourist arrivals and nights) and accommodation capacities is carried out by CBS using data from the administrative source, eVisitor system. The Croatian Bureau of Statistics takes over part of database from Croatian National Tourist Board and further processes it statistically. By publishing the Ordinance on the eVisitor system (NN, No. 43/20), the eVisitor system has officially become the central electronic system for checking in or checking out tourists in the Republic of Croatia. The tourist registry in the eVisitor system is kept separately for every legal entity and natural person offering accommodation services as part of the hotel and restaurant activity (boarding houses, hotels, hostels, etc.) or  accommodation services in households and rural households.

Not applicable.

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