e-Calls PADOR helpdesk

e-Calls PADOR helpdesk

Mail to the PADOR helpdesk


For any technical assistance request, please use the "Online IT support" form available in the system or send an e-mail to EuropeAid-APPLICATION-SUPPORT@ec.europa.eu.

To ensure a reply as soon as possible, you are kindly asked to contact us in English or French.




  • The Practical Guide explains contracting procedures for EU external aid contracts financed by the EU general budget (Budget) and the 10th European Development Fund (EDF).

    Consult PRAG

  • E-learning course on the Practical Guide. Do you want to know more about EU external action procedures? See our self-learning distance course on contractual procedures.

    e-Learning PRAG

  • e-Calls PROSPECT is the electronic system developed by EuropeAid to facilitate the submission of applications for call for proposals.

    e-Calls PROSPECT

  • Potential Applicant Data Online Registration database contains information on organisations applying for European Commission grants in the field of external assistance.

    e-Calls PADOR

  • Delegated Cooperation, Cooperation with partner countries and with international organisations, Co-financing and Management Modes.

    Consult DEVCO-Companion