"The EU/Ecorys project to the Liberia Revenue Authority planned and developed the new Customs Modernisation Unit and I was recruited as its manager. We have worked jointly to help Customs in operations, training and to facilitate international and regional trade with the aim of increasing revenue and enhancing the contribution of Customs to Liberia's annual budget and development.
During the period of implementation we trained colleagues on valuation, determination of origin and classification of goods, in intelligence or how to detect and prevent smuggling, and in how to control documents after clearance. We also trained some colleagues to be trainers themselves and trained managers and supervisors in leadership skills and techniques. We also achieved the establishment of a new Intelligence Unit and increased staffing to the Modernization Unit as change progressed. Under the project we developed a Central Assessment implementation plan and drafted a Single Window roadmap.
Overall, the project’s guided enforcement efforts led to increased revenue collection. After two and a half years of successfully working together the consultants leave the Customs Department in a far better position than it was and I hope to utilise the lessons learned to carry the change process forward." Mr Albert Saab, Director of the Customs Modernisation Unit.