EURES in your country


EURES is a network of employment services covering all EU countries as well as Iceland, Liechtenstein, Norway, Switzerland and the United Kingdom.

European Coordination Office (ECO)

At European level, the network is coordinated by the European Coordination Office, established within the European Commission’s Directorate General for Employment, Social Affairs and Inclusion. ECO is also responsible for managing the EURES portal.

National Coordination Offices (NCO)

Each country has appointed a National Coordination Office for EURES, responsible for coordinating the national network of Members and Partners.

EURES Members and Partners

The services to jobseekers and employers are provided by EURES Members and Partners.

Public employment services have a specific role to play as they are always participating and providing services as EURES Members. Other employment services and organisations providing services to jobseekers and employers can also participate either as EURES Members or as EURES Partners depending of what kind of services they offer. A EURES Member provides the full range of EURES services whereas a EURES Partner has a more limited service offer depending on the size of the organisation or the character of the other services it normally provides.

Find out who they are and how to contact them by selecting a country in the list below.

National Coordination Office (NCO)

Bundesagentur für Arbeit [Federal Employment Agency/NCO]

The Federal Employment Agency offers a broad range of services on the labour and training market for citizens as well as companies and institutions. To perform these service tasks, it has a nationwide network of Employment Agencies and branch offices at its command.

The main duties of the Federal Employment Agency are:
- placement in training places and workplaces
- vocational guidance
- employer counselling
- promotion of vocational training
- promotion of further training
- promotion of professional integration of people with disabilities
- benefits to retain and create workplaces and
- compensations for reduced income, e.g. unemployment benefit or insolvency payments

The Federal Employment Agency furthermore conducts labour market and occupational research, labour market observation and reporting and records labour market statistics. Moreover, it disburses child benefit (Kindergeld) as Family Benefits Office (Familienkasse). It also has the regulatory task to fight benefit fraud.

The Federal Employment Agency officially launched the German NCO (National Coordination Office) on July, 1st 2014.

Zentrale Auslands- und Fachvermittlung (ZAV)
Nationales Koordinierungsbüro EURES (EURES-NCO)
Villemombler Straße 76
53123 Bonn

e-mail: ZAV.EURES-NCO@arbeitsagentur.de

URLs
http://www.arbeitsagentur.de

EURES Members

Bundesagentur für Arbeit (Federal Employment Agency)

Services provided
For workers
- Information and advice on EURES services available for incoming and outgoing jobseekers in own and other EURES countries, general information on living and working conditions in own and other EURES countries with direct relevance for jobseekers’ mobility decisions etc.,
- Pre-recruitment, e.g. information and help for preparing jobseekers actively looking for a job in another EURES country, job applications, recruitment procedures,
- Recruitment / Matching / Job placement, e.g. facilitation of access to job vacancies, pre-selection and matching,
- Post-recruitment, e.g. general information to recruited workers on relevant administrative procedure required in the country of employment.

For employers
- Information and advice on EURES services available for employers in Germany, general information on recruitment in EURES countries etc.,
- Pre-recruitment, e.g. information and help for preparing employers actively looking to recruit from another EURES country, registration and dissemination of job vacancies,
- Recruitment / Matching / Job placement, e.g. access to CVs of jobseekers having expressed the wish to work in another EURES country, matching and pre-selection of suitable candidates, organisation of and/or participation in recruitment events,
- Post-recruitment, e.g. general information to employers about integration of recruited workers into work environment and social life, cultural differences.

Further information about services provided
Access to EURES services is ensured nationwide in Germany via
- self information offers on the Internet,
- central hotline as well as specific contact points and hotlines in the cross-border-regions,
- customer zones (first level information) in 156 employment agencies,
- self information offers in the agency´s professional information centre,
- EURES Advisers at the International Placement Service (Zentrale Auslands- und Fachvermittlung/ZAV) and the employment agencies, especially in the cross-border-regions.

The ZAV’s Virtual Welcome Centre provides a comprehensive range of information, advisory and placement services. These cover all issues related to international labour market mobility as well as the services portfolio of the Bundesagentur für Arbeit. To be better accessible for customers internationally, text and video chats were introduced in the Virtual Welcome Centre as communication channels.

The Virtual Welcome Centre is anchored, among other sites, on the www.make-it-in-germany.com online portal of the Bundesministerium für Wirtschaft und Energie (Federal Ministry for Economic Affairs and Energy), the Bundesministerium für Arbeit und Soziales (Federal Ministry of Labour and Social Affairs) and the Bundesagentur für Arbeit (Federal Employment Agency).

Zentrale
Bundesagentur für Arbeit
Geschäftsführer/in Internationales (INT)
Regensburger Straße 104
90478 Nürnberg

Contact point for jobseekers:
Zentrale Auslands- und Fachvermittlung (ZAV)
Virtual Welcome Centre
Villemombler Straße 76
53123 Bonn

Tel.: +49 30 1815-1111
E-Mail: make-it-in-germany@arbeitsagentur.de

URLs
http://www.arbeitsagentur.de

Randstad Deutschland GmbH & Co. KG

Randstad is a global leader in the HR Services industry and specialized in solutions in the field of flexible work and HR Services. By combining the passion for people with the power of today’s intelligent machines, Randstad supports people and organizations to realize their true potential.
Services offered:
- organisation contributing to the pool of CVs
- organisation contributing to the pool of Job vacancies
- organisation providing support services to workers and employers

Support services for employees
Randstad helps candidates with developing their skills in order to have a relevant career. For this reason Randstad offers following supporting services:
- Consulting on professional qualifications and suitability tests
- Consulting on procedures for the recognition of foreign professional and vocational qualifications
- Advising on e-learning programmes (a.o. in the field of business, languages, IT, technology and soft skills)
- Offering an extensive guide to the job application process (important professional tips, general information on applying for jobs, checklists, tips for job application interviews, information on the hiring process)
- Offering job related information online, where themes are alternated from time to time
- Consulting on basic Information about social securities
- Consulting on issues related to work contracts in the field of temporary employment
- Integration mentoring

Support services for employers
Randstad helps clients to find the best talent with the most relevant skills for their business by offering divers services (temporary staffing, in house services, permanent placement and other HR solutions). Additional to the core business Randstad offers further supporting services (services for employers may be subject to charges):
- Consulting on qualifying the employer’s personnel.
- Advising on approximately 300 e-learning programmes (a.o. in the field of business, languages, IT, technology and soft skills) for the employer personnel
- Consulting on qualification- and suitability tests for the employer’s personnel
- Consulting on procedures for the recognition of foreign professional and vocational qualifications
- “Workforce 360”- online work related information and facts about the current labour market. Themes alternate from time to time
- Preparation of labour market analyses
- Consulting on solutions in the field of flexible work and HR Services
- Integration mentoring

support services in border regions
In all border regions there are cross border collaborations with Randstad abroad. Randstad is represented in many countries of Europe and the world. Services offered are:
- Information for employees on general cross border issues
- advising employers on general cross border issues

Randstad Köln
Bahnhofsvorplatz 1
50667 Köln
Tel. +49 (0) 221 921 53 69 63
E-Mail: eures.koeln@randstad.de

Randstad Hamburg
Glockengießerwall 20
20095 Hamburg
Tel. +49 (0) 40 32 33 88 46
E-Mail: eures.hamburg@randstad.de

Randstad Pirna
Breite Straße 4
01796 Pirna
Tel. +49 (0) 3501 468 20 11
E-mail: eures.pirna@randstad.de

Randstad Ravensburg
Marienplatz 47
88212 Ravensburg
Tel. +49 (0) 751 977 16 12
E-mail: eures.ravensburg@randstad.de

Randstad Dingolfing
Lederergasse 13
84130 Dingolfing
Tel. +49 (0) 8731 50 99 313
E-mail: eures.dingolfing@randstad.de

General information e-mail: eures@randstad.de

EURES Partners

Association of Employers in Saarland (VSU)

Vereinigung der Saarländischen Unternehmensverbände e.V. (VSU)
Harthweg 15
66119 Saarbrücken

e-mail: kontakt@vsu.de

Border information point Aachen-Eurode, Region Aachen-Zweckverband

GrenzInfoPunkt Aachen-Eurode
Johannes-Paul-II.-Str. 1
52062 Aachen

e-mail: info@grenzifopunkt.eu

Border information point EUREGIO

GrenzInfoPunkt EUREGIO
Enscheder Str. 362
48599 Gronau

Border information point Rhein-Waal

GrenzInfoPunkt Rhein-Waal
Emmericher Str. 24
47533 Kleve

e-mail: gip@euregio.org

Border information point euregio Rhein-Maas-Nord

GrenzInfoPunkt euregio rhein-maas-nord
Konrad-Zuse-Ring 6
41179 Mönchengladbach

e-mail: grenzinfopunkt@euregio-rmn.eu