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EURES helps recruit staff for busy Austrian winter season
The Austrian region of Vorarlberg is very busy during the winter as thousands of visitors flock to the mountains to enjoy the snow and glamour of the ski slopes. The influx of tourists means that the local hotels and restaurants need more staff – and EURES is on hand to help out!
“Our region needs to find about 2 000 extra temporary staff in the winter,” explains local EURES Adviser, Dietmar Mueller. “We help to recruit for a variety of positions including chamber maids, cooks, kitchen porters, receptionists and waiters.”
For several years, Dietmar has visited a tourism job fair in Dresden, Germany to begin the recruiting process. This time around he took six hoteliers with him to the fair, which attracted more than 70 jobseekers. Every hotel found two or three members of staff, and for one recruiter the experience exceeded expectations.
“One of the hoteliers was looking for about ten workers for different restaurants up in a ski hut,” explains Dietmar. “He asked me before the event started, how many applicants would be interested in his offer – I told him, from my experience, maybe between one and five.
“When I met him after the job fair had finished, he could hardly believe that he had concluded eight employment contracts! He was so glad and he thinks that EURES is a big miracle!”
As well as going to the Dresden job fair, Dietmar casts his net across Europe to find extra staff. For this season he went to Spain and recruited 45 people, while a trip to Bulgaria helped him to find 65 workers. In addition, the region posts vacancies on the EURES Job Mobility Portal. When applications come in, Dietmar sends them on to the hotels and restaurants.
“The challenge is always to get the right staff for the position – those who have direct contact with visitors such as waitresses and receptionists must speak good German,” adds Dietmar. “As well as language ability, we also carefully check a job seeker’s experience – the five- and four-star hotels usually need very experienced staff but other establishments, such as pensions [Austrian guesthouses]*, are more flexible.”
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