bâtir des relations d’aide avec les usagers de services sociaux

Description

Develop a collaborative helping relationship, addressing any ruptures or strains in the relationship, fostering bonding and gaining service users` trust and cooperation through empathic listening, caring, warmth and authenticity.

Skill type

  • aptitude

Skill reusability level

  • Aptitudes et compétences spécifiques d'un secteur

Broader skills/competences

Essential skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/fdb44237-c0b0-4924-9439-911332e0d884