monitor customer behaviour

Description

Oversee, identify and observe the evolution of the customer's needs and interests.

Alternative label

  • observe clients' needs and attitude

  • check out customer traits

  • monitor customers' behaviour

  • monitor behaviour by customers

Skill type

  • skill

Skill reusability level

  • cross-sector skills and competences

Broader skills/competences

Essential skill/competence of

Optional skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/ccc28081-a273-45f8-98f6-0fd70e935263