Description

Provide emotional support and guidance to emergency callers, helping them to cope with the distressing situation.

Alternative label

• assist troubled emergency callers

• help distressed emergency caller

• help distressed emergency callers

• assist troubled emergency caller

• assist distressed emergency callers

• assist distressed emergency caller

• support distressed emergency caller

Skill type

• skill

Skill reusability level

• occupation specific skills and competences

Broader skills/competences

• S3.1.2 - providing support to resolve problems

Essential skill/competence of

• emergency medical dispatcher

Status

released

Concept URI

http://data.europa.eu/esco/skill/378969fd-c740-4f96-9648-481a0590900e