apply customer engagement strategy

Description

Engage customers with a company or a brand by employing several methods such as humanisation of the brand and social media usage. The initiative for engagement can come either from the consumer or the company and the medium of engagement can be online as well as offline.

Alternative label

  • utilise customer engagement strategy

  • administer customer engagement strategy

  • applying customer engagement strategies

  • implement customer engagement strategy

  • applying a customer engagement strategy

  • employ customer engagement strategy

  • customer engagement strategy application

Skill type

  • skill

Skill reusability level

  • cross-sector skills and competences

Essential skill/competence of

Optional skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/f37d9f67-2e79-4958-8307-1ce9d6dcc8bd