perform customer management

Description

Identify and understand the customer's needs. Communicate and engage with stakeholders in designing, promoting and evaluating services.

Alternative label

  • performing customer management

  • conduct customer management

  • do customer management

Skill type

  • skill

Skill reusability level

  • cross-sector skills and competences

Narrower skills/competences

Optional Knowledge

Essential skill/competence of

Optional skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/91306a20-9b81-4f3d-97eb-f5368b607da7