keep records of customer interaction

Description

Recording details of inquiries, comments and complaints received from customers, as well as actions to be taken.

Alternative label

  • keep records of customer interactions

  • store records of customer interaction

  • hold records of customer interaction

  • keep a record of customer interaction

  • save records of customer interaction

  • keeping records of customer interaction

  • retain records of customer interaction

Skill type

  • skill

Skill reusability level

  • cross-sector skills and competences

Essential skill/competence of

Optional skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/8b7409b0-e18e-4dfc-9ad9-8ddbcce38849