maintain customer service

Description

Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

Scope notes

Might include keeping the customers informed about the current status of their orders or waiting times.

Alternative label

  • ensure professional service

  • maintain serving customers

  • provide guest support services

  • maintain guest care

  • maintain guest service

  • provide customer service

  • maintain service of customers

Skill type

  • skill

Skill reusability level

  • cross-sector skills and competences

Narrower skills/competences

Optional Knowledge

Essential skill/competence of

Optional skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/75dfe1ee-5935-42ce-b820-697f827825c3