apply conflict management

Description

Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.

Alternative label

  • implement conflict management

  • administer conflict management

  • employ conflict management

  • conflict management application

  • applying conflict management

  • utilise conflict management

  • application of conflict management

Skill type

  • skill

Skill reusability level

  • cross-sector skills and competences

Broader skills/competences

Optional Knowledge

Essential skill/competence of

Optional skill/competence of

Status

released

Concept URI

http://data.europa.eu/esco/skill/0ee94af1-b445-4973-9c3f-459fab250342