cabin crew instructor
Description
Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.
Alternative label
inflight service instructor
flight attendant instructor
flight attendant trainer
flight service instructor
cabin service instructor
cabin crew trainer
trainer of cabin crew
instructor of cabin crew
Regulatory aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en
Hierarchy
Essential skills and competences
- analyse work-related written reports
- apply technical communication skills
- assist students in their learning
- communicate with customers
- conduct examination processes for apprentices
- evaluate education programmes
- give instructions to staff
- perform routine flight operations checks
- prepare examinations for vocational courses
- satisfy customers
- teach air cabin crew procedures
- teach customer service techniques
- use different communication channels
- write work-related reports
Essential Knowledge
Optional skills and competences
- advise on teaching methods
- carry out pre-flight duties
- coach employees
- conduct full-scale emergency plan exercises
- cooperate with colleagues
- identify clients' needs
- learn about customer service
- monitor customer service
- provide food and beverages
- strive to provide high quality customer service
- train employees
Status
released
Concept URI
http://data.europa.eu/esco/occupation/d185c066-cddf-4a8c-a931-5eefc21fc2a1