Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Alternative label

  • receiving clerk

  • office receptionist

  • front desk agent

  • front desk receptionist

  • secretary

  • company secretary

  • corporate receptionist

  • receiving secretary

  • medical receptionist

  • head receptionist

Regulatory aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:


Narrower occupations

Essential skills and competences

Essential Knowledge

Optional skills and competences

Optional Knowledge



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