railway sales agent




Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.

Scope notes

Excludes people working in road and urban transport industries collecting fares.

Alternative label

  • railway station counter agent

  • railway station agent

  • railway tickets salesman

  • agent for railway ticket sales

  • railway station cashier

  • railway transportation sales agent

  • railway tickets saleswoman

  • railway ticket sales representative

  • counter sales agent

Regulatory aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en


Essential skills and competences

Essential Knowledge

Optional skills and competences



Concept URI