hotel porter
Description
Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Alternative label
carrier
baggage carrier
bellhop
bellman
bellboy
porter
Regulatory aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en
Hierarchy
Essential skills and competences
- assist clients with special needs
- comply with food safety and hygiene
- greet guests
- handle delivered packages
- handle guest luggage
- maintain customer service
Optional skills and competences
- clean public areas
- detect drug abuse
- explain features in accommodation venue
- handle chemical cleaning agents
- handle customer complaints
- implement marketing strategies
- implement sales strategies
- park guest's vehicle
- provide door security
- provide tourism related information
- run errands on behalf of customers
- take room service orders
Status
released
Concept URI
http://data.europa.eu/esco/occupation/3cc51201-cd20-47f8-92ad-4d5861f963cf