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The Helpdesk is able to answer your general queries about the EU Ecolabel scheme.

Monday – Friday 9:30 - 12:00; 14:00 - 16:30 CET time zone
Tel:  +49 (30) 89 000 68 141

Please check our FAQ section before contacting the Helpdesk.

For technical questions concerning product group criteria, applications and the technical implementation of criteria, please contact your Competent Body.