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Promoting best practices of innovative smart metering services to European regions (SMARTREGIONS)

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Smart metering has a great potential in achieving cost-efficient energy savings, and plays a crucial role in achieving the 2016 and 2020 energy saving targets. However, smart meters themselves are only enabling technologies, which need to be coupled with innovative services to reach better energy management through the means of rewards, automation and information. The SmartRegions project focuses on the innovative smart metering services (such as informative billing and feedback, variable tariffs and load control services) that are most potential to bring energy savings and peak load reduction. The SmartRegions -project promotes the uptake of innovative smart metering services by • Monitoring the smart metering landscape in European countries, and giving recommendations for the national and EU regulatory frameworks to promote smart metering services • Defining the best practices of innovative smart metering services and analysing the economic, environmental and social costs and benefits • Promoting the best practices of innovative smart metering services in the project regions and to promote the exemplary smart metering regions as models for other Member States.


  • The European Landscape Report analyses the development of smart metering and metering services in Europe. It consists of in-depth country profiles of all EU Member States and Norway together with comprehensive case studies of related services for consumer feedback and peak-load shifting.
  • The report “Recommendations for Best Regulatory Framework for Smart Metering Services” provides recommendations for a regulatory framework to implement Article 13 of the ESD and to generate a wide uptake of innovative smart metering services.
  • The cost-benefit-sustainability tool has been published as an excel-tool in English and in 7 other European languages. The SmartRegions tool is focusing on deployment of smart meters and new smart meter energy services for electricity. There are two versions of the tool; the simplified version is focusing on electricity meters only and the extended version includes calculations related to electricity, gas, heat and water meters. The tool has been downloaded ~2440 times (all versions together).
  • The Best Practices for innovative smart metering services are identified and published with brochures and google map application. Totally 27 cases are available.
  • For Poland and Romania, roadmaps for innovative smart metering services have been developed.
  • Due to the project activities, smart metering services are developed and provided to ~10.000 households and public/commercial buildings during the project period.
  • The regional / national roundtable meetings and workshops have been organised in order to raise awareness on smart metering and smart metering services. Totally 43 events with ~1218 participators.
  • European smart metering landscape and new innovative services and products have been displayed at the Metering, Billing / CRM Europe 2012 conference and exhibition in Amsterdam.

Lessons learned

  • EU and national level regulation, based on the needs of network modernization and energy efficiency, are the primary drivers for smart metering in Europe. The roll-outs are usually implemented on the regulated side of the energy market, primarily by DSOs. Also, some roll-outs have been driven by clear business cases, usually based on reducing non-technical losses and increasing the DSO’s operational efficiency.
  • The first large scale implementations of smart metering services are taking place in countries where national roll-outs are near completion, through DSOs fulfilling their minimum regulatory requirements. On the other hand, the market development towards large scale uptake and diffusion to energy consumers of these new services in Europe will most probably take place only when smart metering roll-outs have been completed or almost completed in the largest countries, which sets the timeline close to the year 2020.
  • Several energy companies using smart meters have launched web-based energy reporting services to offer smart metering data to their customers free of charge. After initial interest, the average number of customers using these services usually turns out to be rather low.
  • To tackle the possible backlashes from consumer interest groups, better communication is needed from both governmental and the utilities’ side.
  • The major drivers for new and innovative smart metering services are perceived to come from the deregulated side of the market.

Partners and coordinator

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Jyväskylä Innovation Oy
Contact point: 
Ms Tytti Laitinen
Kirsi Knuuttila
+ 358 40 5771815
Markku Paananen
00358 144451123


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In brief

11/06/2010 to 10/06/2013
Contract number: 

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