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QUEST - Quality management tool for Urban Energy efficient Sustainable Transport (QUEST)

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QUEST develops an audit tool that evaluates a city's urban mobility policies. The aim of the QUEST audit is to support cities in their efforts of developing more sustainable urban mobility systems. Based on the results of the QUEST audit a tailor made improvement program is recommended to each city. The focus of the improvement program is directly linked to the present state of urban mobility policies. Cities that have completed a QUEST audit receive a certificate which recognises their efforts in sustainable urban mobility planning. More than 50 cities from all over Europe are involved in QUEST, demonstrating that there is much demand for advice on how to improve urban mobility policies at local level.


  • QUEST will develop an audit method to assess and improve sustainable urban mobility policies in urban areas. Around 50 mid-sized cities in 13 EU Member States will participate in an audit and be awarded a QUEST certificate.
  • Participating cities will engage in an improvement program (= QUEST action plans) to help improve urban mobility policies.
  • Quest will train 11 auditors of consultancies, universities and/or institutes to help cities apply the QUEST audit. The QUEST audit will also be presented at a minimum of 10 regional or international events.
  • 50 cities will actively exchange experiences with each other through at least 10 workshops on specific topics of urban transport planning. These will be organised by the QUEST partner cities with experience in preparing sustainable urban mobility plans.
  • The project will put in place the structures to set up a QUEST Academy who safeguards and improves the QUEST audit methodology.

Lessons learned

  • The field of sustainable urban mobility is far too large for working with all aspects simulta-neously. QUEST helps cities to focus on identifying a limited number of measures which are achievable and which will help the city to progress. It is not practical to set out to suggest improvements in all fields.
  • Cities want to know what measures are effective and how to get the improvement processes started. This fits into a timeframe and cost estimate which has been judged to be reasonable by the test cities. The long-term outcome should be that the city move closer to having a sustainable transport system.

Partners and coordinator

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Ligtermoet & Partners
Contact point: 
van der Voet Maja
+31 182 520870


Key documents

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In brief

10/05/2011 to 09/11/2013
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