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Quality certification & accreditation for installers of small-scale renewable energy systems (QUALICERT)

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QualiCert stands for "Common quality certification and accreditation for installers of small-scale renewable energy (RE) systems". In line with Member States (MS) obligations arising from the Directive on RE sources, QualiCert proposes a concerted action on certification and accreditation of installers of small-scale building-integrated RE systems. The action addresses the Directive’s requirement of certification schemes in each MS that obey to a set of similar criteria and recognise each other’s certification. To guarantee broadest possible support to the future accreditation and certification scheme, QualiCert relies on an interdisciplinary multi-stakeholder approach involving builders, installers, training providers, accrediting bodies, the European RE industry, and a number of national energy agencies. This EU-wide concerted approach will allow going beyond national discussion to have a result-oriented outcome based on the best identified methodology valid for EU-27. QualiCert addresses also the market need for a comprehensive system to certify installers to guarantee quality installations and satisfied customers, which in turn will spur further market deployment.

Results

  • Assessment of the performance of existing schemes for accreditation of training and certification of installers os small scale RES systems in buildings EU-wide.
  • Validation of success criteria with stakeholders groups and development of a manual of success criteria addressing technical, legal, institutional, financial and communication aspects.
  • Adoption of a common approach to accreditation and certification schemes for installers of small-scale RE systems in 5 EU Member States (FR, AT, IT, PL, GR) with mutual recognition of the schemes (Article 14 and Annex IV of RES Directive).
  • Facilitation of implementation of accreditation and certification schemes based on the joint approach in the 5 MS.
  • Transfer of results to promote replication of the approach in other EU Member States.
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Lessons learned

  • Training provided should be "brand" neutral, i.e., installers shall be capable to install products from different brands. Nevertheless, it is important to have also manufacturers or distributers providing training, as they have well developed competences in this field. In fact, in several countries they are the best equipped and prepared in terms of quality and up-to datedness of the training.
  • Training and certification should be regarded as complementary. On one hand, the training and the certification should be consistent in terms of the competences that are required. On the other hand, it is important to have them interacting for improved quality assurance on both ends. Examples in countries such as France have shown that a certification scheme can help to enhance the quality of the training provided. By using the audits performed to the work done by installers searching certification, it is possible to assess where the main gaps in terms of competences, skills or knowledge exist. Feeding this information into the training providers may help to improve the training programs consequently.
  • This was identified by the QualiCert project partners as a critical, both for the set-up of effective certification or equivalent qualification schemes at national level and for their mutual recognition. It is not proposed to opt for one or other option, as both co-exist in Europe, with good results. Some countries offer personal certificates, others company certificates and there are some countries that offer both. This diversity accounts for national experiences and should be respected
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Partners and coordinator

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Contact

French Environment and Energy Management Agency
France
Contact point: 
Name: 
Kreitz Therese
Tel: 
+33493957900
Name: 
Ms Marjolaine Pont
Tel: 
+33 (0)1 47 65 21 19
Name: 
Therese Kreitz
Tel: 
+33 4 9395 7984

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In brief

Duration:
01/07/2009 to 31/12/2011
Contract number: 
IEE/08/479

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