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European Network for the Energy Performance Certification of Buildings (ENFORCE)

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Leading the way to energy-efficient buildings, the ENFORCE project helped the diffusion of energy certification (Energy Performance of Buildings Directive 2002/91/EC). European in scope and nature, it aimed to give final consumers independent, qualified, information and assistance on energy certification of their buildings, allowing them to make informed decisions. It tackled obstacles to intelligent patterns of energy use by: - carrying out 6 national studies on the steps and experience in introducing new legislation, plus a European comparative study on replicable best-practice; - creating a trans-national network of trained energy auditors, operating under a common code of conduct, to assist final consumers on energy performance related topics; - operating a call-center for consumers as a first contact point, providing the requested information and access to the network of auditors; - launching an information campaign to promote the call-center and network services, thus qualify the market. ENFORCE included 7 partners from Italy, Portugal, Spain, Slovenia and Greece working closely with the relevant stakeholders at national and European level.


  • 6 National implementation reports (including Austria) on the state-of-the-art and activities carried out in each countries regarding the implementation of the EPBD at national / regional level as well as 1 European comparative report presented at the project meeting of the CA EPBD in Ljubljana, Slovenia, in September 2010
  • 5 National networks in each partner country and 1 European informal network of trained, qualified, independent and third‐party energy audits to assist final consumer on energy certification and performance of buildings and related issues; more than 1.500 professionals trained and 2.056 members in the ENFORCE energy auditors networks; 59 ENFORCE training courses organised in the 5 partners countries; 23 promotional events and activities involving almost 700 participants
  • A Call‐center service for consumers in each partners country as a first contact point, acting as mediator with the ENFORCE networks; more than 150.000 calls received from the call centres of the 5 countries; ‐ An estimation of almost 3.000 energy audits implemented in the 5 partner countries and more than 4.000 energy toe saved through the national call centers and the networks.
  • More than 70.000 units distributed of informative materials (guide, leaflets, cards, posters, etc.) in English and the language partners; about 25.000 visitors to the ENFORCE website during the project duration;
  • Stakeholders in the project countries met for the first time to discuss energy performance and certification of buildings; a learning and market development process was started in the project countries which will be continued through increased awareness and knowledge as well as a range of activities which resulted from project; the project activities managed to create a very positive interest on European level, including national and international events and a good cooperation with the CA EPBD.

Lessons learned

  • A large variety of national situations: In Europe the level of the EPBD implementation varies largely from country to country which leads to different country situation. This large variety of national situations has had positive and negative effects on the ENFORCE project development, such as many case studies to compare but on the other side too many case studies to compare with different results from each other.
  • Knowledge and information request from consumers and professionals: In all countries there is a large request from consumers of reliable and trusty information on energy efficiency issues. On the other side there is also a large request of training from the sector experts, especially of newly graduated students who are eager to work as energy auditors
  • The policy support is essential to allow energy performance certification of buildings to deliver its full potential in economic and environmental terms. The most important instruments are: 1) Full transposition of the EU Directive; 2) Strengthening the EPC of buildings in the national and regional plans of energy efficiency; 3) Dedicated financial support through well-designed programmes, possibly also from existing programmes that support energy efficiency measures in residential buildings.

Partners and coordinator

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ADICONSUM - Associazione Difesa Consumatori e Ambiente
Contact point: 
Flavio Biondi
Pieraldo Isolani
0039 06 44237693


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In brief

01/09/2009 to 31/08/2012
Contract number: 

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