Energy

Alternative Dispute Resolution

Alternative Dispute Resolution

Austria E-control - http://www.e-control.at
Belgium Service de médiation de l'energie - Ombudstienst voor energie - https://www.mediateurenergie.be
Bulgaria Държавна комисия за енергийно и водно регулиране (State Energy and Water Regulation Commission) - http://www.dker.bg
Croatia https://www.hok.hr/sud_casti
Cyprus Ρυθμιστική Αρχή Ενέργειας Κύπρου (Cyprus Energy Regulatory Authority) - https://www.cera.org.cy/
Czech Republic Mimosoudní řešení sporů - Out-of-court Dispute resolution - https://www.eru.cz/mimosoudni-reseni-sporu
Denmark Ankenævnet på Energiområdet - Energy Supplies Complaint Board - www.energianke.dk/
Estonia Konkurentsiamet - Estonian Competition Authority - http://www.konkurentsiamet.ee
Finland Kuluttajaneuvonta - Consumer Advisory Service - https://www.kkv.fi/kuluttajaneuvonta/
France Le médiateur national de l’énergie - The energy ombudsman - http://www.energie-mediateur.fr/
Germany Schlichtungsstelle Energie - https://www.schlichtungsstelle-energie.de/
Greece Συνήγορος του Καταναλωτή - Hellenic Consumer’s Ombudsman - http://www.synigoroskatanaloti.gr/index.html
Hungary Magyar Energetikai és Közmű-szabályozási Hivatal - Hungarian Energy and Utilities Regulatory Office - http://www.mekh.hu/
Ireland Commission for Regulation of Utilities - https://www.cru.ie/
Italy Il Servizio Conciliazione dell'Autorità per l'energia - https://www.arera.it/it/consumatori/conciliazione.htm
Latvia Sabiedrisko pakalpojumu regulēšanas komisija - The Public Utilities Commission - https://www.sprk.gov.lv/
Lithuania Valstybinė kainų ir energetikos kontrolės komisija (National Control Commission for Prices and Energy) - http://www.regula.lt
Luxembourg Institut Luxembourgeois de Régulation - http://www.ilr.lu
Malta Regulator for Energy and Water Services (REWS) - https://www.rews.org.mt/#/en/home
The Netherlands De Geschillencommissie - https://www.degeschillencommissie.nl/consumenten/
Northern Ireland Utility Regulator - http://www.uregni.gov.uk
Poland Postępowania ADR - http://www.ure.gov.pl/pl/koordynator-ds-negocjac/postepowania-adr
Portugal Entidade Reguladora dos Serviços Energéticos (Energy Services Regulatory Authority) - http://www.erse.pt
Romania Autoritatea Naţională de Reglementare în Domeniul Energiei - http://www.anre.ro/ro/contact/depunerea-unei-petitii
Slovakia Alternatívne riešenie spotrebiteľských sporov - http://www.urso.gov.sk/?q=node/394
Slovenia Javna agencija Republike Slovenije za energijo (Energy Agency of the Republic of Slovenia) - http://www.agen-rs.si
Spain Agencia española de consumo, seguridad alimentaria y nutrición - Spanish Agency for Consumer Affairs, Food Safety and Nutrition - http://www.aecosan.msssi.gob.es/AECOSAN/web/consumo/seccion/resolucion_d...
Sweden 1. Energimarknadsinspektionen (Ei) - https://www.ei.se/sv/for-energikonsument/ ; and 2. Allmänna reklamationsnämnden - http://www.arn.se/.
The United Kingdom Ombudsman Services - https://www.ombudsman-services.org/sectors/energy/complain-now