FEAD 2018 Catalogue of case studies

For more information regarding the project, contact Beata Ciepła, Director of the Krakow Food Bank: E-mail: beata.ciepla@bzkrakow.pl Phone: +48122570005(06) WHO? Little Helper has been set up through collaboration between the employees of the Federation of the Polish Food Banks (FPBZ) and the Krakow Food Bank. HOW? Little Helper consists of an IT file built based on Microsoft Excel and exists in basic and extended versions . Both versions are available online and offline. The basic version allows to record monthly incoming and outgoing FEAD food products and in particular, the number of food parcels delivered by the food banks to the LPOs and subsequently to the FEAD end recipients. It thereby contributes to the preparation of basic warehouse documents as well as monthly, quarterly and yearly reports. In the extended version it is possible to record the different types of food items distributed, and to forecast the quantity of food needed to satisfy the needs of the clients of the specific LPO. Both versions provide data relating to potential food loss and contribute to the production of the documents and annexes required by the FEAD national guidelines. Little Helper has proven to be highly popular, with more than half of the 1 330 local organisations cooperating with the food banks deciding to adopt this tool within the first year of its application (2017- 2018). The use of this system has increased the willingness of LPOs to engage in FEAD delivery, as it reduces their administrative and monitoring burden. Moreover, within the first year of its implementation, Little Helper has significantly reduced the number and impact of errors along the reporting process. 45 Diverse approaches to supporting Europe’s most deprived: FEAD case studies 2018