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DoctorsHello Medical Ecosystem

DoctorsHello is a social forces based community consisted of health related users and citizens, supported by structures and innovative technologies that create value for all members. The interactive “Connect Collaborate Share” platform provides digital tools and technologies to enable HealthTech businesses and healthcare professionals support collaboration and better decisions, provide added value services, and reach effectively to medical discovery through rich data, research and education.
Background
Geographical scope: 
European level
Region involved:
Countries involved:
Organisation
Organisation name: 
DoctorsHello
Organisation address: 
31-33 Gounari Avenue Patras, 26221 Greece...
Kind of organisation: 
Hospitals
Primary care centres
Specialised physicians
General practioners
Day care centres
Home care centres
Nursing homes
Housing organisations
Private companies
Academia
International/European public authorities
National public authorities
WHO
Regional public authorities
Local public authorities
Viability
Time for deployment: 
Less than a year
Preparation of implementation: 
The ecosystem has been validated more than 1 year, and has been officially launched since January 2020, with > 3000 users and >350 healthcare professionals.
Investment per citizen / service user / patient: 
Between 100 – 1.000 EUR per targeted citizen / patient
Cost calculation: 
The ecosystem addresses a wide range of users (Health Care Providers (private and public), Health Centers, Clinics, Diagnostic Labs, Research and Educational Institutes, Health Associated, Companies, Citizens ) and it would be inaccurate to assign a common cost to these users. Apparently the...
Evidence of practice: 
Documented evidence. Evidence is based on systematic qualitative and quantitative studies
Evidence creation: 
DoctorsHello has introduced a unique integrated performance assessment subsystem that monitors the impact of professionals within the ecosystem, urging the improvement of their activities (publicly viewed). Beyond this integrated subsystem we run periodical assessments in terms of cost savings and...
Maturity level: 
There is evidence that the practice is economically viable and brings benefits to the target group. Further research and development is needed in order to achieve market impact and for the practice to become routine use
Maturity level detalis: 
After 1 year market validation, the practice is in full operation the last 3 months, and all evidence has been collected during this period. There is a volume of evidence obtained but certainly many more users and cases need to be engaged in the practice, in order to reach to safer results. So far...
Time of impact: 
Medium impact – e.g. shortly beyond the pilot project period
Kind of impact: 
Better care integration (economic and societal)
Aspects time of impact: 
The integrated performance subsystem monitors the impact of related infrastructures, technologies, services, procedures, interactions within the ecosystem periodically. Apart form the simulation modelling, there are specific time and cost parameters used for the quantitative analysis and societal...
Transferability level: 
The innovative practice has been transferred in other locations or regions or national scale in the same country
Transferability details: 
The medical ecosystem is a web system accessible practically by everyone. Yet it is mainly directed to European countries due to common legislation and limited resources available for support provision.
Initiative
Type of Practice: 
Notable practice
Stakeholders concerned: 
Hospitals
Primary care centres
Specialised physicians
General practioners
Day care centres
Home care centres
Nursing homes
Housing organisations
Private companies
Academia
International/European public authorities
National public authorities , WHO
Regional public authorities
Local public authorities
Reach of initiative: 
> 100,000
Age group: 
18 – 49
50 - 64
65 - 79
Baseline information: 
The Challenge: Most doctors strive to contact with their peers and colleagues or cases solving and decision making, while being constrained by generic not customized digital tools. Now more than ever, citizens need critically to communicate with doctors over web The Solution: DoctorsHello has...
Source of funding: 
For profit
Funding scheme: 
Health Programme