Action Group on Integrated Care presented the good practices at e-health week


During the e-health week in Dublin, the Action Group on Integrated Care (B3) held an interactive session to inform and engage participants in their ICT related activities. The meeting was chaired by the European Commission and facilitated by Toni Dedeu (Ministry of Health Catalonia).

George Crooks (NHS 24) started the presentation with an overview on the added value of the B3 Action Group on bringing forward the agenda of integrating health and care services. Since their first meeting in June 2012, the partners have been working hard on the first deliverable, the mapping of efforts in integrated care across the EU. Magda Rosenmoller (IESE Business School) and Francesca Avolio (Regional Health Agency, Puglia) presented the outcomes.

The first step in the mapping exercise was the Delta questionnaire in 2012, which gave insights to the regional approaches to the integrated care. The findings of this mapping fed into the development of the Action Plan by giving information on the general tendencies and the most relevant areas of action in the work of transforming health and care systems. The second step, the collection of good practices of Action Group members is still on-going. Some thought-provoking issues are emerging already from the 37 good practices received to date.

  • The most popular areas are Electronic Care Records / ICT / Teleservices and Care pathways.
  • Around 50% of the good practices target one or more chronic disease with high prevalence (cardiovascular diseases, COPD, diabetes, etc)
  • There are numerous examples of comprehensive regional programmes for dealing with chronic diseases
  • A wide range of issues is covered, incl. insurance, social security, housing, independent living, volunteering, impact on competitiveness
  • A number of good practices bring forward innovation in technologies, delivery of services and organisation and patient-centered services
  • There is strong focus on implementation on the ground

Andrea Pavlickova (EPOSSI) focussed on the ICT related activities of the Action Group. The partners are working to map the ICT solutions looking into how services for chronic disease management or integrated care are being supported by common eHealth infrastructures. The issues around the use of ICT in implementing integrated services led to a lively discussion with the participants.

The dialogues continued informally at the EIP on AHA stand, where more information, including a brochure containing good practices received to date was also available.

Access The Good Practices Brochure.

Best practice, action groups, ICT
Relevance to partnership: 
Care and cure