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  1. 116117- Non-emergency medical Assistance

    The 116 117 non-emergency medical on-call service directs callers to medical assistance when the need is urgent but not life-threatening (in cases of emergency, you should call 112). The number aims to connect the caller to a skilled call-handler or a qua ...

    Newsroom Editor - 03/01/2013 - 15:00

  2. 116123- Emotional support helpline

    116 123, has been reserved for emotional support helplines. The line gives moral support to adults who are suffering from loneliness, are in a state of psychological crisis or thinking about committing suicide. Overall, 83% of people in the European Union ...

    Newsroom Editor - 03/01/2013 - 14:53

  3. 116111 Child Helplines

    The number 116 111 for child helplines is addressed directly to children who seek someone to talk to and provide assistance. The service helps children in need of care and protection and links them to services and resources; it provides children with an o ...

    Newsroom Editor - 03/01/2013 - 14:46

  4. 116006- Victims of crime

    The 116 006 helpline for victims of crime gives people emotional support, informs them of their rights and how to use these, while also referring victims to relevant organisations. As a single access point, it provides information about local police and c ...

    Newsroom Editor - 03/01/2013 - 14:07

  5. State of play on the implementation of the 116 numbers

    This document gives an updated overview of the current state of play on the implementation of the numbers 116 000 (hotline for missing children), 116006 (helplines for victims of crime), 116111 (child helplines), 116117 (non-emergency medical on-call serv ...

    Newsroom Editor - 24/02/2016 - 16:35