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  1. 116117- Non-emergency medical Assistance

    Projects news and results The 116 117 non-emergency medical on-call service directs callers to medical assistance when the need is urgent but not life-threatening (in cases of emergency, you should call 112). The number aims to connect the caller to a ski ...

    Newsroom Editor - 03/01/2013 - 15:00

  2. 116123- Emotional support helpline

    Projects news and results 116 123, has been reserved for emotional support helplines. The line gives moral support to adults who are suffering from loneliness, are in a state of psychological crisis or thinking about committing suicide. Overall, 83% of pe ...

    Newsroom Editor - 03/01/2013 - 14:53

  3. 116111 Child Helplines

    Projects news and results The number 116 111 for child helplines is addressed directly to children who seek someone to talk to and provide assistance. The service helps children in need of care and protection and links them to services and resources; it p ...

    Newsroom Editor - 03/01/2013 - 14:46

  4. 116006- Victims of crime

    Projects news and results The 116 006 helpline for victims of crime gives people emotional support, informs them of their rights and how to use these, while also referring victims to relevant organisations. As a single access point, it provides informatio ...

    Newsroom Editor - 03/01/2013 - 14:07

  5. 2012 Eurobarometer Survey on 116

    Brochure In March 2012, the Commission carried out a Eurobarometer survey to assess the level of awareness in the Member States and the evolution of the public opinion since 2011. 31/05/2012- 02:00 Do Not Publish as Rapid Press Release 2012 Eurobarometer ...

    (not verified) - 25/02/2016 - 15:31

  6. State of play on the implementation of the 116 numbers

    Reports and studies This document gives an updated overview of the current state of play on the implementation of the numbers 116 000 (hotline for missing children), 116006 (helplines for victims of crime), 116111 (child helplines), 116117 (non-emergency ...

    Newsroom Editor - 24/02/2016 - 16:35

  7. Factsheet 65: Need help? Call a 116 number!

    Factsheet Missing child? Need to talk? The Commission has reserved the family of 116 telephone numbers for social services help-lines. Citizens in need will be able to use the same number all over the European Union. 01/08/2009- 02:00 Full factsheet More ...

    Editor Connect - 24/02/2016 - 16:20