Today, many services, whether public or private, are delivered online. Online creation of companies is more and more common but startups still need to cope with 28 different national regimes and not all services are available online. Some key principles could facilitate the life and reduce the burden on citizens or businesses in their interactions with public administrations. Providing information only once to a public administration could cut the red tape.
This workshop will present real life examples of Digital Public Services and how they are essential to the establishment and proper functioning of the Digital Single Market. It will also debate and provide a priority list of Digital Rights for citizens and businesses when interacting with Government.
The audience will have the possibility to propose their own ideas and debates others. At the end of the workshop the audience will be offered to vote the 3 top priorities. A final ranked list of principle will be presented.
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9:45 - 9:50 Welcome
- Moderator: Dinand Tinholt, CapGemini
9:50– 11:00 Panellists' presentations from practical examples
- Barbara Ubaldi, OECD - International perspective
- Taavi Kotka, Estonia CIO - Once Only Principle
- Gudrun Magnusdottir, ESTeam - e-Services: Multilingual
- Ben Butters, Eurochambres - 3e-Service: Points of Single Contact
- Anne Kallio, Ministry of Social Affairs and Health, Finland - 4e-Service: eHealth
- Miapetra Kumpula-Natri, MEP - Fundamental digital rights for citizens
- Uldis Leiterts, Infogr.am - Fundamental digital rights for business
- Martin Foessleitner, High Performance Austria - Fundamental right to user-friendly public services
11:00 – 11:30 Guided discussion among panellists on the fundamental digital rights
11:45 – 12:15 Discussion with participants, including the proposal for additional digital rights (including online questions)
12:15 – 12:30 Live vote by participants on 2-3 rights
12:30– 12:45 Closing by the Moderator