Digital Single Market
Digital Economy & Society

Action 37: Foster self-regulation in the use of online services

The action aimed at fostering multi-stakeholder dialogue and self-regulation of European and global service providers (e.g. social networking platforms, mobile communications providers), especially as regards use of their services by minors.

The Coalition of top tech & media companies to make internet better place for children was launched in December 2011.

What is the problem? Children are not safe online

More and more European children go online via mobile phones and game consoles. More than 50% of 13-16 year olds go online from their bedroom and more than half of 9-16 year olds have a social networking profile. At the same time, young people are a vulnerable group as they do not always see the risks of their online actions such as sharing personal information online or talking to people they have never met in real life. In this rapidly changing context, addressing risks and strengthening the online safety of children is a shared responsibility of individuals as much as of private and public bodies, both at home and globally.

Why is EU action required? EU wide action is needed for children's safety online

Many of the providers of products and services that have an impact on the online safety of children, such as social networking sites, mobile phones, online applications and content or games consoles are global or European players.

A general pan-European approach should be adopted since purely national systems risk producing fragmentation.

What has the Commission done so far?

What the Commission will do in 2014:

  • Continued follow-up of the CEO coalition work through thematic/technical meetings.
  • Promote dialogue between youth and industry.


Nicole Dewandre's picture
The Better Regulation package provides a new baseline for SRCR actions: the Principles for better self- and co-regulation are endorsed and the Community of Practice is acknowledged as a forum to share experiences and to improve SRCR practice. Now it is up to policy-makers and stakeholders to shape the future of SRCR actions. That’s why I’m looking forward to hearing your views at the upcoming 5th CoP plenary meeting.
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