Digital Single Market
Digital Economy & Society

Study on User expectations of a life events approach for designing eGovernment services

This study will investigate and document possibilities for a life events approach to the provision of eGovernment services as well as other new and possibly complementary ways of providing services and the consequences of these for the service architecture. The context for this study is the so-called Web 2.0. During the whole project, the study team will therefore have to take into account how eGovernment services may benefit from Web 2.0 features.
From 17/06/2009 to 28/08/2009