DG Information Society and Media launched a public consultation on the future harmonisation of numbering resources for the provision of business services between 6 December 2010 and 28 February 2011.

The revised EU regulatory framework for electronic communications aims at enhancing the single market inter alia by way of harmonisation of numbering resources.  In addition, the Digital Agenda for Europe (DAE) identifies further harmonisation in the area of numbering as one of the key issues for reinforcing the single market for telecommunications services.  In particular, it highlights that improved harmonisation of numbering regimes on the basis of the framework could help European manufacturers and retailers by facilitating sales, after-sales and customer enquiry services over a single Europe-wide number.

Against this background, this public consultation was intended to gather views of a wide range of stakeholders on the market demand for 'European' telephone numbers and on the most appropriate way in which they could contribute to meeting the DAE goals. 

  • Consultation document: Questionnaire for the public consultation on the future harmonisation of numbering resources for the provision of business services.
  • Excerpt from study on options for the future ETNS (European Telephone Numbering Space)
  • Press release: Digital Agenda : Commission launches consultation on the future EU harmonisation of telephone numbering for business services (IP/10/1664)
  • Specific Privacy Statement
  • Consultation results:

01 Members Sates

Ministry of Interior, Germany

Représentation permanente de la France auprès de l'Union Européenne

Malta Communications Authority(MCA)

Ministry of Industry and Trade, Czech Republic

Austrian Regulatory Authority (RTR)

UK Regulatory Authority (Ofcom)

Ministry of Economic Affairs, Agriculture and Innovation, The Netherlands

Portuguese Regulatory Authority (Anacom)

Austrian Federal Economic Chamber (WKÖ)

02 Numbering Experts

CEPT/ECC Working group Numbering and Networks

Moira Hutchings

03 Telecom Operators / Service providers

Telecom Austria Group



European Association of Directory and Database Publishers (EADP)

Wind Telecomunicazioni SpA

BT Group

Vodafone Group Services Ltd

Voice on the Net Coalition Europe (VON)

Portugal Telecom



European Telecommunications Network Operators Association (ETNO)

04 Business users

Dutch Association of Major Business Telecom Users (BTG)


International Telecommunications Users Group (INTUG)

05 Private Individuals

B Weber

D Roos

D Sokolov

J Röder

K Tan

Related documents: