In order for ICT industry to adopt Universal Design (UD) principles, methods and solutions, the professionals involved will need to acquire the necessary knowledge and skills. This is a crucial condition for an effective, as well as economic, change in management and production process in the ICT industry. The UD curriculum to be specified by this CEN workshop shall identify the knowledge and skills that are necessary to successfully implement the UD approach in an ICT development process. The training guidelines shall reflect the special training needs of ICT professionals, the conditions and context of training for professionals, and the different needs of different professional roles in the ICT industry.