Emergency services and the European emergency number 112 are currently not fully accessible to
the deaf and hard of hearing. In this context, the EU-funded REACH112 project (Responding to All Citizens
needing help) was closed end of June in Santiago de Compostela, Spain. “This 3-year project clearly
demonstrated that communication solutions such as Total Conversation, a combination of voice,
video and live text can be implemented for person-to-person communications and for 112
accessibility”, commented Uberto Delprato, Project Coordinator of REACH112.
During the final conference, deaf associations, emergency services and telecommunication
providers got acquainted with the technological solutions deployed and tested during the three last
years in five pilot countries (France, the Netherlands, Spain, Sweden and the UK).