Academics and policy-makers will share insights at a high-level eGovernment conference in Dublin on 17-18 June on measuring the benefits of on-line public services and how to deliver these services more efficiently and effectively by redesigning organisations. The conference, organised by the Irish Presidency with the help of the European Commission, will help the leaders of national eGovernment initiatives to design the next steps in their eGovernment strategies for modernisation and innovation in public administrations. The Commission will use these outcomes in further work on indicators for measuring the progress of eGovernment, as part of the eEurope 2005 Action Plan.