The study aims at collecting the necessary information to support an impact assessment study on the eCall introduction. The study is expected to support political decision making, relevant European policies in the area of transport and in particular the use of ICT to improve road safety by providing independent assessment of direct and indirect impact, costs and benefits of the introduction of the pan-European in-vehicle emergency call (eCall) service in all new type-approved vehicle in Europe, as well as a first overview regarding the liability/legal issues related to its introduction.