The 14th edition of the European Journal of ePractice will be devoted to the theme ‘Policy lessons from a decade of eGovernment, eHealth & eInclusion’. The key question of this issue is: what are the theoretical and interpretative frameworks that can help us make better sense of the evidence already collected and support new and innovative policy approaches? Given the broad scope of the Policy Lessons issue, the call for papers for this edition provides a list of non-exhaustive topics for potential authors to think about. The editor of this issue is Cristiano Codagnone and the editor in chief is Trond Arne Undheim. Contributions of both an empirical and theoretical nature, from policy, organisational and/or technical perspectives are welcome.